Working with Paragon was very smooth and straightforward. Very knowledgeable and very thorough. Outstanding Sales & Service. Great stairs at a great price. We're very happy with. They are the center piece of our house. Highly recommend. started. Needless to say my skeptical wife is now very pleased and friends and family. The appearance couldn't be better. Install was fairly easy. However, there went the extra mile and asked me as many details about the space and asked me to send them pictures and videos and all measurements of the space, and so I did. Highly recommended. We went ahead and ordered an additional stair when this was found out and I’m still in the process of trying to cancel the order and get a refund. We purchased a spiral staircase for our new construction home. I would order again, thank you, I purchase my steps from Salter which is one of the parent companies. I was presently surprised the way they communicated where they were in the development construction and delivery. We found this company on line, they had a great selection. We ordered a spiral staircase from Paragon for use in a stage production and it worked very well. They were a pleasure to work with . I am getting many compliments on it's appearance. I was really amazed at how easy and simple it was to put this staircase up by myself with no one's help and they came out looking awesome, It always feels good when you have an experience that exceeded your expectations. The switchback stair is a beautiful, stylish way to save space in a compact room. received exactly what we ordered with excellent instructions on how assemble the stairs. I would buy from them again. I now have a super practical and attractive staircase in my new apartment. Did require some cutting of the large center post but not a problem with the right tools. Paragon’s dual stringer floating stairs feature two steel support beams. We used Paragon Stairs for the very first time on a project with a very important client of ours that needed an exterior spiral staircase to a room above his garage. The shipping process went well. Sales staff was incredibly knowledgeable, understanding, and accommodating. Prices are significantly lower than any other, I am a contractor, my company is Hoffman Construction in Cleveland, OH and I recommended and purchased a Salter spiral stair system for my client. Working with the rep was painless, and he helped address our spiral staircase needs, talked through logistics, and didn't make me feel like I was, Very well made,easy to install,would buy from again, The designer was very helpful and very professional. The stairs are beautiful. use of toggle bolts at all much less the very light-duty type you include. All questions were answered, with pictures sent to show details. I would have made several mistakes without the guidance of their designer. Customer Service was better! The rest of this review is a warning. Would not only use them again but highly recommend Paragon Stairs. Highly recommend, however, we have not yet assembled. For example, a stair that is 60″ wide might have two 2″ x 6″ steel tube stringers set apart 32″ inches, leaving 6″ of overhang for the treads on each of the outer edges. My father in law builds quality custom homes and was very impressed. Aside from that, everything is very well. I have to paint each individual screw so it will not rust. They arrived on time with no problems. The quality of the galvanized steel stairs is good. Be persistent in asking for correct. Ours is an indoor primed code stair, leading from our walk-in closet up to the loft. We solved this problem by purchasing some pre-split pipe wrap at the nearest big box hardware store. I suggest you build your own spacers to greatly decrease the difficulty of placing the treads at equal distances apart. It went together pretty easily and looks great, Had a great experience with Paragon. The finished product is sturdy and wonderful to look at. I made it work and am very happy with it. which to me is important. My husband and I are 65 and did it all easily. hardware store. I had to call customer support twice to get these details. I opted to ditch the included platform rails, and continue a custom guardrail onto the platform.It’s a no frills basic spiral. manufactured and easy to assemble. Quality staircase, and great customer service reps and salespeople. Great product. Our friendly designers walk you through each choice during your FREE consultation to ensure your tread material is the right fit! Staircase height, width and other sizes could be customized, plz contact our staff for your staircase details design service! Highly recommend. Fast delivery and assembly was a breeeze! Not at all difficult to install. He was so. Don't get ripped off purchasing from. One step was not threaded and I had to drill and tap them myself using a bolt to secure it to the center pole. From a customer service point of view, Paragon did well. Only buy stairs from this company .They are amazing . Claudia was so helpful and very sweet!! That was easily fixed with a can of black satin Rustoleum. Customer service was outstanding - so much so, that I was shocked - and pleased. Is price isn't a concern you can add all the fancy options your heart desires.. My son and I installed this is a few hours. Paragon Stairs made it easy to purchase and install their stair case. Ordering was easy, and once my stair kit arrived it was fairly easy to install!Definitely recommend. I definitely recommend the stair kit to anyone looking for a reasonably price and simple to install. Our expert designers can design the perfect stair solution based on your requirements and budget. – Easy to follow installation instructions. I don't expect any issues whatsoever with the installation.Update : Finally got enough time off to go install the staircase. The product is great! I was very skeptical of ordering a set of stairs online. WOW! I worked with Chris and he was quick to answer any question I had. The company is solid, professional, and friendly. Quality is as expected. Excellent product and would recommend it! never having installed a spiral staircase before I didn't know what we were in for. We. The installation was easy to complete instructions were easy to use all material was provided. An outstanding experience from the first consultation though delivery and painless installation. would definitely recommend. The rail bends easily, but it is hard to get it just right and not have kinks in it. I would suggest Paragon Stairs to a friend for excellent build quality and fair price, but do your homework. Very happy with our stairs! This design offers extra support without the space requirements of a bulky traditional staircase. And ship them out ASAP. Max stair width: 600-2000mm 4. My stairs are beautiful and sturdy. super solid, easy to install and looks fantastic. I could not have been happier with the product, support, service, features, and result. When we were trying to decide upon the size needed, the rep actually took me to a site on my computer where I could visually see everything! The stairs arrived on a. pallet. My husband is 65, I am 68 and we did it! They didn't, they are bare metal/aluminumand the center post has numerous gouges in it. We love our spiral staircase that we ordered from Paragon and saved thousands of dollars from other options. We bought a spiral staircase from Paragon Stairs. The wood treads stained beautifully. installation instructions were to generic. Stairs arrived when promised. We spray-painted them with double coats piece by piece before installation and saved ourselves $1K! Tread step finish is illustrated with a wooden plank 40mm thick but can be altered according to architectural design. That Brett is awesome! Satisfied with everything! He asked important questions and made suggestions that were useful and improved the outcome, such as suggesting adding extra balusters for added safety for the small grandchildren. . Installation took time (two sets of hands at particular times) and the. It was very easy to install, and is very sturdy and safe. Our rep was extremely patient, helpful and thorough with our questions and his estimations. great design,great price,easy ordering,arrival and put together-looks great! Overall, we were able to install the stairs in two days with three people. Great product and would have given 5 stars if not for some engineering challenges I've discussed with your sells reps. I discovered numerous techniques that i'm sure others already knew or learned along the way. My sales rep Peter was awesome to work with and very helpful. After getting quotes locally to repair the damage, for literally about 25% more. Well i can say, these are brilliant! We are very happy with the end product, there was a small amount of swearing during installation but it was manageable. I had a pleasant experience with Paragon stairs, they were prompt in delivery. We love it and Ralph was so helpful throughout the whole process! Mike, we, give you 5 gold stars !!!!! Our friendly designers can meet with you virtually to get you a FREE 3D model and accurate pricing. !If you’re in need of a staircase, I would highly recommend going with Paragon. They used remote web video to view the project. We just finished assembling the second staircase I’ve bought from Paragon. stretching the coiled railing to a helical shape. If you have any questions about your design, our friendly stair designers are available for your free consultation. Great customer service. In general, these modern and contemporary stairs are less expensive than single stringer stairs. But it's ok. Brett was able to design a landing and send design drawings to me in the same day. This 3d Rendering of our mono stringer staircase shows a single I-beam support in the middle. They were easy to install and the. I could then position that on the center pole and slide the next tread in place knowing that it would be at the precise spacing. Drawing … What a great company and what a great product! See how we have improved the homes and lives of our clients. Excellent customer service made ordering super easy. I recommend this company without hesitation. Very nice and knowledgeable salesmen, product great quality, will definitely use again! The instructions were wet by the time we got to the box. Relatively easy to install. It was the 3rd party shipping company. It takes some skill and time putting together. Relatively easy to assemble and install.I appreciate the quality and structural integrity of the staircase. If not, at least they could warn the customer they will be receiving all unsanded, unfinished wood pieces and they will need to be drilling holes in solid steel.I love the stairs, but a little disapppointed due to inaccurate expectations. Beautiful work. )could not be deleted/credited (part of "kit"). Main reason was that they provided realtime consultation during discussion. Very helpful in the design process from start to finish! We can use lighter material which also leads to easier shipment … I was freaking out and I called Jeff and he was able to send me an updated layout that just required us to turn the steps 90 degrees. – Expert advice on your design Our dual stringer floating stair’s low profile design makes your treads the focal point! A couple of suggestions with the steel balusters: 1. My only complaint was. Sale engineer was very helpful in meeting the requirements of our project. Paragon finished the staircase the week they promised. The staircase is solid--I was worried that it might not be super sturdy, but it turned out very strong. Prompt shipping and service! Very nice staircase for the money, and good customer service. My son and I had it installed in approximately 5 hrs. stairs came shipped with all pieces and parts. I say "our" project because that's how Brian treated it. Thank you very much, Mr. Fennelly for your guidance and personal attention.The delivery was perfect, the assembly took a whole day but was worth it. The staff was very helpful and stairs were delivered in timely fashion as promised, highly recommend them if you need spiral staircase. are very complimentary! Very pleased. Paragon’s Dual Stringer Straight Stairs keep the open modern design of a floating stair with the extra support of two support beams. gouged on the outside face due to their (in my opinion) their equipment or clamping process along with sharp edges that could cause personal injury. My only negative. JOHN ROBB Custom Homes, Inc. Stairs were easy to assemble and have a clean finish. All the items were listed and checked, and all there. However, the results were worth the aggravation. Let it be known that service, patience(I'm a Pain in the butt) integrity, honesty, knowledge and more was as good as it gets. My house was basically destroyed due to the actions of an uninsured fraudulent roofing company , skyline roofing and gutters and Holbrooks roofing and gutters. Great communication, prompt delivery, stairs worked out perfect. EVERYONE that sees them is impressed. Indoor Double Stringers Stainless Steel Straight Staircase with Timber Tread Straight Staircase: 1. That said, the error was ours, not theirs. It would have been a good idea to enclose the assembly instructions in a plastic bag. Every Steel Stair begins with detailed drawings and industry-leading engineering for a staircase that meets and exceeds the most rigorous standards. I am over 60 years old, so If I can do it you can do it. three guys 2 days to install our first spiral staircase. good experience all around, from design to execution. We loved working with this company! Excellent experience from start to finish. This design offers extra support without the space requirements of a bulky traditional staircase. If I say any more people are going to think I own Paragon. Ease of ordering. I cant buy locally so these guys have been great to work with. Paragon stairs should be the only option when it comes to spiral staircases. than the cost of repair, Paragon sent us a complete replacement of the existing damaged stairs up to current code. I would recommend anyone interested in purchasing spiral steps to give Salter a try they have a durable product and. I will recommend them to my friends for their stairs needs. The assembly of the spiral stairs was very easy and. The kit came packaged very carefully. It is a versatile stair that can have nearly any tread and handrail style. Paragon did, however, manufacturer one part incorrectly—the top, center pole of the staircase wouldn’t fit into the bottom pole but Paragon suggested filing it down and if that didn’t work, then they would send out a replacement pole. He sold me just what I needed and gave me a great price also. My contractor had to call them up a couple times with questions and they were prompt to resolve the issues. Stair delivered faster than expected. Drill, level, Allen wrench and tape measure. The double stringer is a floating staircase design that features the two stringers under the steps and in from the edges of the stair for a floating look. The wings expand inside the tubing and can then be screwed down.8) I added foam pipe insulation to some the tread bottom edges to protect against head injuries when walking under the stairs. After custom consultation on our space & needs we received and assembled our stairs in an afternoon. We love our stairs! Great company to work for. installed.The staircase came in a large box on a pallet and the one-piece steel pole. I must also warn you, prospective buyer, that unlike other stair companies in this business, the stair treads do not have built in spacers between them so you are expected to measure and place them one at a time. We produce a wide range of quality steel stair products designed to meet specific building needs. They went out of their way to get me the staircase without being pushy in any way. Stairs with concealed tread steps. a million questions. What more can you ask for. It’s often used to save space in homes where a straight staircase would interfere with the living space. Perfect for extra wide stairs and commercial spaces, our Dual Stringer Stairs are fully customizable for your project. We love our stair case! They were easy to assemble and went together quickly. Clear communication through ordering process. The customer service was nice and great to work with. instructions were easy to understand. I agreed with their proposal and within 3 weeks they send me the stair and I install it very easily and it fits perfect on the space.The communication and support was perfect as well as the price, and quality. some balusters were formed incorrectly at their facility and new ones are on the way. Great advice from the Paragon team and assistance with the order. We are still a month out from actually installing the stairs, but I know that. Was frustrated that there is a factory pickup fee but aside from that, great product. The stairs went. Now it has delayed completion by 3 weeks. Ordered a new handrail but it’s really delayed due to Covid. So easy! I am very happy with my spiral staircase. and with almost all of the needed parts. The final column was slid down from the landing hole and screwed tight. They were very helpful with the order, communicated during the time of fabrication, staircase assembly and install went very well, and most of all the end product was great. Very happy with our staircase. Double UPN stringer stairs with raised wooden tread steps. THANKS PARAGON!!! I was surprised just how strong they were. The customer was very happy with the results. Other than that bit of frustration, it came with plenty of extra hardware, all the parts, and the final assembled product is beautiful in our log cabin. I reported this to customer service and asked how and what is their remedy? This is a favorite of niece and nephew to hang out on and play on. Beautiful staircase & great customer service!! Finally, the instructions say an average buyer installs the stairs in 8 hrs. Perfect addition to our cabin! It was the most difficult part of the installation. Assembly was pretty easy with the only difficult part was. Stairs arrived on time and I damaged. Very high quality stairs and easy to install. I highly recommend Paragon Stairs. The only reason I didn't go a full 5 stars is that the hardware that came with the unit was not the hardware described in the instruction. You NEED to work with Brett!! I own a Paragon spiral staircase that fits perfectly in my new condo: a converted church. We arrived, took one look, and said. Perfect serviceFit and finish awesomeBest price I found. We originally had access to that room with a pull down ladder; we replaced it with a set of spiral stairs from Paragon. So far all went smoothly. You guessed it; double stringer stairs use two support members for their structure. The ability to custom design it with. Highly recommend! You'll get quick and accurate pricing from SMA certified designers! Thanks, I read Paragon's reviews, and decided to go with them. The second beam is perfect for extra wide staircases and projects that want a little more support. Details for the Stairs Shown Here Fully welded, high strength inset double stringer stairs Floating 4″ thick wood treads Natural clear coating with anti-slip properties Horizontal metal railing with 3/8″ round steel horizontal bars Beautiful Oil-Rubbed Bronze powder coating Very strong. definitely would recommend and will do business again with Paragon Stairs. When the stairs arrived, the instructions were easy to follow and we didn’t have any problems with installation. They look great and were easy to install. The whole experience of working with Paragon Stairs to receiving our stairs was stress-free. Price to value is excellent. The stairs went together very well and are very sturdy and functional. Thanks Paragon!!! We are having to send the treads back to the company to be powder coated again. I had an amazing experience with Paragon. Assembly was about as described--there is one point that you need a few people (4 is ideal, 3 is doable) to hold it up, plumb, and mount it, and another. I love my spiral stairs. The price was right and I will defiantly use, them again and recommend them to all my contractor friends.Raymond E. Ansel dbaR@S Lifeline Domes LLC. Accept Customized Package The shop drawing and 3D drawing of the stairs are provided by the designer.The sales will tell you the package measurement and the shipping cost by air or by sea. We are a tiny home manufacture and had a unique project that needed a good looking staircase in a very small and confined area. During construction our contractor decided to make some changes to our plans and our steps were now wrong. We had a lengthy process of designing during a long renovation to our house. We were missing an end cap for the railing as the one sent did not fit. It is wonderful for grandchildren to use as they go to the fort/loft in our home. We are so happy with our spiral staircase from Paragon Stairs. The stairs were somewhat easily installed. Stringers used UPN (european channels with taper flanges) profile sections. (The box was crushed but there was no damage to the contents). It was a fun project setting it all up, went very smooth. Good product, not to difficult to install and looks very impressive. Even with the railing that was being delivered later, they made it a point to track it and stay in touch. The instructions are lacking some basics, i.e. Delivered to us when they said they would and kept us updated during the build process. No effort to hold in place while fastening to structure, much safer.3) The top post is way taller than needed, about 3 feet above railing. Paragon Stairs is a great company to work with from start to finish. It went together well and I was happy with the quality. Needed some stairs to access an attic loft, didn't have a whole lot of space for traditional stairs, these look great! Great sales/service and they ship to Canada for a very reasonable amount! Nov 5, 2020 - Double Stringer Steel Staircase Detail with Raised Wooden Tread Step. The installation did take several people, but wasn't too difficult. I've always loved to looks of spiral staircases and realized this could, be a perfect fit.We contacted Paragon stairs on a Sunday and even though they were closed, my salesman got back to me within an hour with design options. when complete, the result will be phenomenal. I'd suggest going to the hardware store to get different wood screws (phillips or star) if you're working with wood tread covers or a wood handrail. I have more jobs on the horizon, and will definitely be giving you the opportunity to design and deliver more in the, future. Greg Presson in sales was 100% fantastic.I bought and installed the econo line 5’ stairs for a client.It does the trick. A stair stringer (also called 'string' or 'stringer board') is the housing on either side of a flight of stairs, into which the treads and risers are fixed.A staircase will have twostringers, one on either side of the steps.. Additional Information: Item Code: ST002; Pay Mode Terms: T/T (Bank Transfer),D/P The design process, the quality of work was absolutely wonderful. repositioning the treads everything worked out. was perfect. He walked me through the entire process and we could not be happier!! The experience was great from project development through design and final install. pieces but as it turned out everything was there. install, but you better be very handy or have a carpenter alongside. Excellent product for the price, great service and easy install! I was a bit skeptical about having a spiral staircase shipped to me but the design and shipping were exceptionally well done. Thank you. The stairs are great quality and look beautiful once they’re installed. Stringer offset value (top of steel of stringer to nosing line): As shown in Figure 6, the stringer offset is the perpendicu-lar distance between the top of steel of the stringer and the nos-ing line. I bought the most basic model stair and it. Don't love the screws for the plastic hand railing as they aren't counter sinking & are already stripping out of the railing. The results were excellent. Communication was superb. The double stringer is quickly becoming one of the most sought-after design details on our ultra-modern Model 500 staircase, and as an added bonus, comes without all the cost, risks and hassle of having a conventional channel stringer. The stairs were the key to generate the interest in doing more to that area. I actually installed it all myself. Material. Easy to order, easy to install -- couldn't ask for more! Great stairs and affordable. When I called yesterday, the person who I would need to speak to in order to cancel the order was already out of the office for the weekend, so now I have to wait till Monday to see if I can get the refund. The staircase is a very good design, clean & sleek, a piece of sculpture that went together fairly easily. Instructions included were very good. It is definitely a conversation piece at our studio! Thank you Paragon! Purchase your Paragon stair kit online today to save time and money. just follow the instructions, in one day we put up 2 of them in the cabin. I had to drill numerous holes which was not fun. (Couldn't they have included this $1.34 item with the hardware?). You'll get quick and accurate pricing plus a FREE 3D model of you stair! Wish there was a location in the Chicago land area. The staircase itself is solid and looks great. I would recommend Paragon’s products. There are two common ways to create a floating staircase: cantilevered off the wall and cantilevered off of a single or double stringer. Finally I found this company "Paragon Stairs" and I call them. diameter of the concrete footer for the center pole (it's 16" in diameter, below frost line in your area), we had an extra critical part that was not on the instructions and two screws that ran into each other when we were installing the platform. Experts in their field and very easy to work with. Very high quality end product. The online design person really took our project seriously. Great customer service. I highly. Great costumer service and everything come in perfect conditions. He was professional and very nice. We highly recommend this company. Very impressed with the stairs, excellent customer service. They have 150 employees and turn out 6,000 sets of stairs a year!We filled out an order. The whole project went perfectly even, I am very happy with the spiral stairs we ordered from Paragon Stairs. Prefab indoor steel structure . Founded in 1994, Bättig Design rapidly became a leader in the commercial and residential stair industry. The directions where clear, with 2 people and a day had it installed. Paragon was great from the start. Paragon’s dual stringer floating stairs feature two steel support beams. They emailed me a detail sheet for the different sized spiral staircases as soon as I called so I could keep framing the opening. we just installed it so we do not know about the longevity but seems like a good quality stairs. Recommend for spiral staircases! This stretching cause some of the black paint to flake off. Because we were in a time crunch. We ordered our steps before construction on our house. Fantastic product. This is not a paid review just an extremely satisfied customer impressed with the product. Well built/quality. The rep was super. We received exactly what we were hoping for. good quality, good instructions. Great product and support team, well built and beautifully designed staircase was just what we needed for our craft distillery. Use a grinding tool to cut these to size--it was the easiest method I found. Good quality. Was very nice working with Brian when we were ordering our stairs. Loved the stairs. After remeasuring and. The stairs were very affordable and my brother and I installed them in about three hours time. Measure your other baluster heights and calculate how much to cut off, not necessarily 1 1/2".5) The PVC railing instructions are too vague. If you don't have a good handle on your handyman skills, this can take quite a bit longer than projected. Thank you for a great staircase. Great quality product, easy to install. My house had horrible steep stairs that I had almost fell down them a few times I called them death stairs and wanted them gone. They even rushed our order over the Xmas holiday's and made us feel like we were top priority!! My contractors are very experienced people and had trouble figuring out how to install correctly. The stairs look great and even with just the black paint from the factory, the steps are not slippery. I would definitely purchase from them again! Double Stringer Steel Staircase Detail with Concealed Tread Step CAD dwg drawing detail with a Double Stringer Steel Staircase Detail with Concealed Tread Step. I am very happy at the way it all. about 5 hours with basic tools. I would definitely recommend if you are looking for a high quality outdoor spiral. My rep walked me through several suggestions and options and asked for pictures and measurements ensuring that I received exactly what I needed. Customize one of Paragon’s existing products to meet your ideal stair vision, from the wood species used to a custom color finish. Only minor hole drilling was needed to attach the top platform rails. Would have been 5 stars except installation is not as easy as you might think. help lift it onto the post and then hold it place while I bolted it to the deck. Great look.The only issue are the tiny anchors (compared to the awesome rail and stairs - too small and fragile for even the strong vinyl hand rail.Awesome experience. They were up front with pricing, shipping, etc. Absolutely floored at the service we received from Melissa! Materials arrived on time and in full. The square head ones provided are pretty easy to strip & frustrating to have to keep redoing. (Kind of fun actually) Everything was good quality and practical where it mattered. In my personal experience as a better than average handyman, this took closer to 14 hrs with 3 people. I am beyond happy with them. I purchased the 42 inch spiral stair case and installed myself. My wife and I installed the stairs in one day and with little to no issues. off. This is extremely tedious and unnecessary. Double Stringer Design. now enjoying our upstairs floor. Will 100% order from them again. Great product. Thanks paragon, My husband and friend were able to install our spiral stairs with no problems. Arrived on time! These people did that. They helped with the design of the stair, helped us work within our budget, and were very responsive when one of our contractors lost a small piece! it. The company quickly shipped us the few pieces of hardware that were missing.We hired a handyman to put the stairs together for us. Our Paragon spiral staircase arrived on time and with all the required parts. The assembly was simple and our staircase is now the main focal point in the. They look great and were easy to assemble. Includes middle landing, top floor main supporting beams connection details and … I would highly recommend them to anyone who is in the market for a top quality Spiral Staircase. Very easy to install! There is a support plate welded close to the holes for the lag screws. The sales staff was very courteous and walked me through options and layouts to determine the best fit for our conditions. Bought this spiral staircase to save space and be able to access the loft in our barn. A switchback staircase rises halfway in one direction, then switches directions at the landing. They explained the product in great detail, gave us the best deal and stairs were exactly as they promised. Solid, great quality and, First off, this is Geno Guerra. Etc Etc. From my original inquiry to follow ups, he stuck with it patiently. I'm pleased with the final product, which I installed myself with the help of my son and a friend, but mostly myself.The are one improvement I would suggest is that they provide a site. Great quality and easy to assemble. I would suggest anyone that gets them to inquire a little more then I did about it.I still love them and highly recommend them!!!! WE purchased four sets of spiral stairs for our treehouses at a Girl Scout Camp. They helped me answer all the questions prior, Help with design was superb! If only they had engineered the spacer into the tread. Staff was always very helpful and prompt. He was able to speak with our contractor to make sure stairs were going to meet codes. Customer service and sales is great. It arrived on time. The stairs arrived in a timely manner. instructions were easy to following. Extremely efficient process from initial design to delivery. Our expert designers can design the perfect stair solution based on your requirements and budget. I'm a contractor. I sent my plans to Jeff and he set me up with the steps we needed. instruction's clarity could be improved, however, the results are spectacular. They look great and feel solid. Just 2 weeks late in delivery. Cooperative attitude and knowledgeable. Paragon was great from placing the order to delivery. In general, these modern and contemporary stairs are less expensive than single stringer stairs. Paragon was very organized but we were not. Stairs fit great and are extremely well built! They helped me in picking out the perfect stairs for my location. The staircase arrived exactly when promised and installation was exceptionally easy. on-line "meeting" where I could see the product sketched up in real time, the order was placed. I needed a unique solution to a space and considered a spiral staircase. comment is related to the age old problem company's have where the left hand is not talking to the right hand (salesman, production, shipping, customer support). Delivery was wonderful called in a compliment for driver. It took me contacting them with our idea and they gave me options on there product. This was a do it yourself project on my boat dock deck. The switchback metal stringer provides support for both sections of stairs. attached the balusters to the handrail was a completely different design than that referenced in the instructions. Stairs came in well packed and easy to unpack to assemble. Product looks great even with only primer applied by factory. We back our stairs with the only lifetime warranty on metal fabrication in the stair industry. I fixed the basement of my house and needed to install a spiral stair but there was a problem, the space between the walls was too narrow. all parts and pieces were there. I wouldn't use any other brand! +++ you also get to support a wonderful small business! Would never hesitate to use Paragon Stairs! It was the first time we had ever installed ANY stairs and they went up without a single hitch. Love the stairs. With me, I'm a retired contractor and the solution is simple, however, to pay what I did, I did not expect these defects. The parts were well organized. 100% recommend using this company! There are typically two stringers, one on either side of the stairs; though the treads may be supported many other ways. Double Stringer Steel Staircase with Raised Wooden Tread Steps 2 Descarga immediata, Web para descargar detalles constructivos en formato DWG para autocad. This is just what we wanted. My new spiral stairs are awesome. I found the website, browsed the products, took a couple measurements to share with the sales consultant and called. I redesigned the area for a much more compact and safe spiral staircase. A member of our SMA certified team goes over each decision to ensure your staircase matches your vision and budget. Great solution for our small space living up to our loft. If you plan to paint the exterior staircase, I would caulk each tread around the pole. our stairs showed up on time. Paragon stairs. Paragon Stairs was great from the start. The designer spent lots of time with us and saved tons of frustration. Every step of the way Steel Stairways employs first-rate construction techniques and innovative technology to build a commercial or residential stair that is easier to install and gives years of flawless service Had some issues but the customer service resolved them. This was our first experience installing a set of Salter Spiral Stairs. I would highly recommend them. Great product. Paragon makes all kinds of stairs. Great spiral stairs. Easy to configure your order, stairs are well made and packed for shipping. We got a spiral staircase to use as part of a high school musical set. Numerous compliments regarding the spiral staircase. Paragon Stairs, and I would not hesitate to buy from them again. Paragon offers over a dozen wood species to choose from when designing your staircase. From Pennsylvania to Florida and everything came out as promised! Thanks, Mark and Patsy White, I placed my order with some basic measurements and the lead time was beat by Paragon. The stairs worked just as we planned them too and they answered every question I had along the way. Fit and Finish was excellent. Kept our overall project on schedule. one critique would be about uncoiling the handrail. Diamond Stairs , a Canadian manufacturer who creates prefabricated steel staircases that cantilever off the wall, offers IBC-compliant options and details on how their universal stair kits precisely get programmed into a space. Double UPN stringer stairs with raised wooden tread steps. Salesmen was very helpful. holes but there were none on our metal piece. I would definitely recommend this company. Even grandma is confident the stairs are safe and sturdy for all. their products and service on future project. I suggest some type of more universal top angle or hinge/flex top to the balusters with a groove to receive a band clamp that wraps fully around the pipe and baluster top, and really pulls the whole connection together without the drilling, which was a major pain to do while trying to keep the rail in the right position. The installation took quite some time to do it right but came out very well in the end. Quality from start to end....people and product. But otherwise, no major issues, looks good, and feels sturdy. I would highly recommend working with and purchasing from this company. James Cantwell, the rep that helped me, walked me through the process over the phone, he worked with my bank , contractor, and insurance company, and delivered a perfect product to our home. The only reason it's not 5stars is because some of the instructions were not correct but customer service came to the rescue and sent me information and walked me through some of the installation. clear to work with him. Look at our lovely Spiral Stairs!! The quality is top notch and very, very sturdy. Great to deal with! Good product,only problem I had was set screw holes had not been chased. Receipt of the product, assembly of product, etc. Excellent customer service & a very high quality product. Had an absolutely wonderful experience with Ralph at Paragon. My brother and I spent one day installing the staircase and it mounted perfectly. I want to let Mike Taylor of Paragon Stairs know how very grateful & thankful my husband & I are for everything you did to help us conclude our staircase order. This field is for validation purposes and should be left unchanged. Communication is fantastic and lead times are, I’m loving my spiral staircase. They did a great job they showed up on time and communicated about what they were doing every step of the project. We asked a younger, stronger friend to help (we are both mid- 60s). I had my 2 sons help load the treads on the pole then I assembled it by my self over 3 partial days. Perfect fit. label sticker to bottom of pole.It's very sticky and hard to remove, still some sticky thing left to pole. The finished product was sturdy, well manufactured and everything fit together perfectly, Our spiral staircase connects the outdoor kitchen with the top deck of the house overlooking the ICW in St. Augustine. Tread step finish is illustrated with a wooden plank 40mm thick but can be altered … The final result is a client satisfied the stair is comfortable to climb and solid. Be mindful of tread height as the 9.25” risers are a little tall. Our SMA certified team is here to help you with each design decision to ensure your stair meets your budget and specifications. We also opened up a loft for overflow guests but were not sure how to access the loft with space being issue. trucking company misplaced the main column for a week or so but finally received. I picked this company from two prospects. Our SMA certified team is here to help you with each design decision to ensure your stair meets your budget and specifications. Ran into a few hiccups during the installation, but I called them up and they took care of me immediately. I was scared to order a set of steps from a online seller. After installing the treads I had to reposition them as a result of my wife giving the wrong height measurement to paragon and as a result the exit angle was different than expected (not Paragon program). Think about it! handrail: A rail fixed parallel above the pitch line at the sides of a stair. Good guide from start to feed back.Very nice service.Stair is very good and strong.I put stair from basement to 1st floor.After I put, air circulation is active and I enjoy basement.It's not storage anymore.I strongly recommend to install it.One thing to advice is put. Stairs are such a blessing, and there sales team really works with you to have a wonderful experience and get what you want.. the easy to put together if you choose the DIY route.. Would recommend this company to anyone who is interested in a spiral staircase. The stairs arrived when promised & the instructions were easy to follow. STRAIGHTFORWARD install went smoother then expected, A most satisfying encounter with quality folks and an excellent product. It was easy to install and fit as easily as advertised. Worked with Phil and he did a great job, ordering process was easy, stairs arrived quicker than promised and they were easier to install than anticipated, all around highly recommended. I went right the the factory and picked it up the next week. . But a week later it was all delivered. Extremely please with service as the ordering was easily done and delivery was in a timely manner. Easy process from start to finish. Excellent workmanship. This field is for validation purposes and should be left unchanged. I called many places including Home Depot but no one was able to provide the kind of stair I was looking for. We also really should have had another small footer for the post at the base of the stairs, but realized it too late to add one and again, it was not addressed in the instructions. The only issue I had was cutting the ballisters. which the sales person said they would come with the black powder coat as well. I love the stairway! I needed a pretty high-level handyman to install them, because doing so required drilling into the steel, but they are gorgeous! We love our steps. Then they send me the pictures of how the stair would look and fit. template to simplify the assembly process. A member of our SMA certified team goes over each decision to ensure your staircase matches your vision and budget. They look great, service was great and everything arrived as expected. Love the product. They were exactly as promised and delivered in a very timely, I am 74 years old and installed the stairs alone. This company is very easy to work with they answer your questions they help you through the process they find just what you are looking for I am very happy and satisfied. Scott was so knowledgeable and easy to work with. Easy assembly! Solid Wooden/Timber: Carton 2.Glass: Air Bubble Film+Wood Crates/Plywood; Fumigation Treatment 3. When we were confused they were right there on the phone to walk us through the issues. when stretching the hand rail out to be install, the primed paint on the rail cracked and then pealed. We never had any questions or doubts, after talking to them. patient & kind. I would buy from them again and highly recommend Paragon Stairs.Staircase was assembled in one day. That part was a pain in the butt but other than that I get compliments all the time. They quickly designed the stairs and also for a very affordable price. Looks great and feels solid, like movement, flex, sway, nothing. Install was a little challenging but with a little help my contractor seal the deal for me. stringer or string - The structural member that supports the treads. The railing was also difficult to install, the instructions are not very clear. Stairs came out just awesome and support from the company was beyond my expectations. You cannot get a drill in there to drill your pilot holes. Would definitely recommend them! – Convenient shipping coordination Price point was was the best. Thanks Paragon. Quick response and a good price for the stairs. Paragon should also have an instructional video on YouTube. Our spiral staircase was delivered efficiently, it was easy for our team to install and made of high-quality material and craftsmanship. We are a Deck Building Co, recently placed an Spiral Stair case with Paragon, the sales person was very attempt to our requests and made several suggestions that improved our initial idea. Packaging Details 1. Service was thorough and support was excellent. The construction process was quick and delivery was ok. My experience with paragon was very seamless. Double Stringer Steel Staircase Detail With Raised Wooden. staircase can not explain enough how solid this staircase is.Note: Add building a spiral staircase to the list of things you would never think would do!!!!!! The quality is great and it looks great installed. to get it done, we did not have time to wait for another one to come. It was really inexpensive and cushions the corners and under each stair beautifully. I'm partway into installation and find some issues. Lastly, the center baluster tubes all have to be individually cut which would take forever with a hack saw. I painted the staircase white and assembled it mostly on my own. A week. No reply in regards to this issue after three weeks, somewhat depressing. The rest was all details that I easily handled and installed. Highly recommend. Pleasantly surprised a build quality. This stainless Steel staircase is composed of double lateral steel beam stringer, horizontal stainless steel rails and solid wood treads. Thank Paragon Stairs for excellent workmanship, good customer service, and support. ... double side stringer carbon steel solid wood tread staircase. Purchased Spiral Staircase. The only issue I had was when I called the sales team prior to ordering to verify that the primed option also included the handrail and center post and that they weren't just bare metal. These stairs will be with us forever and we're so happy we went with Paragon! They fit & look great. Way better than I even thought. Call us today for expert advice on design and quotes at (905) 889-4652 Address: 92 Green Lane, Thornhill, ON L3T 6K9 Phone: (905) 889-4652 Email: sales@citystairs.ca The final product turned out to be just as we had hoped. If your in the market for a spiral staircase......give these guys a call! We replaced a ladder to the loft of our cabin and it is absolutely perfect. Easy from beginning to end. The World's Largest Selection of Straight and Spiral Staircases, Checkout our 2018 Award Winning Deck Stair Project. The stringers are notched so that the risers and treads fit into them. Was easy to install by myself with no problem at all. This will avoid an edge that can catch fingers. The finished look is top notch. If you have a 3-per-tread baluster setup like I did, install the longest first on every step and work your way to the shortest. I worked with Joe Schikal directly and he went above and beyond to ensure that I had a positive and smooth experience. I found a 1/2" hole is much easier to slip the wing nut into.7) Put the wing nut screw through the baluster hole then thread the wing nut onto that. Their website and customer service rep made designing our stairs simple and painless. I ordered a spiral staircase for a house I was remodeling. I couldn't be happier with the finished product or the company that provided it! Stairs to our loft look incredible and are very sturdy and safe. I would use them again. stair.I was able to set it up by myself, except for the uncoiling of the aluminum handrail, that was a bit tricky.All in all everyone was satisfied with the results.Thanks Paragon. Also, would be nice if platform and wood sanding, stain and poly coats could be done by the company. Great product 100 % Satisfied. Stairs came quickly. !We would use them again no doubt! We were able to install the stairs after going to the hardware store for the missing bolts. The main colum is in several pieces that screw together. The stairs were very easy to put together and fit nicely. Great company they were willing to let me pick up the stairs when I was in Pennsylvania so that I didn't have to ship them. Paragon folks were always available and helpful. They did it all for me and very quickly too! There were a few issues, the platform was missing two drilled holes for installation. Installation was easier than expected. (Not a bad savings for 4 hours of work) Our 3 builders took about 4 hours to piece them together, never having done it before. was very hard. I did a google search and found Paragon. My customer was very pleased and all. I had gorgeous custom made spiral stairs made for my two story library. My stairs are in and installed - pretty damn tickled. They were very helpful with evaluating my project and recommending different options. amazing and always on top of things and always following uphighly recommend. The next step is to convert that storage space located above into a nice auxiliary room (I'm saying "mancave" but shhh my wife hasn't heard me say that yet.) A little care was all that was needed to complete a great addition to our outside living. It took 3 of us to assemble with no problems. I couldn't believe it. From the ordering process to install, the help was awesome. Schedule your free consultation with an expert designer to start your project. The second beam is perfect for extra wide staircases and projects that … Love my stairs...very professional rep name Bryan...thank you!!!! Their craftsmanship was excellent and customer service impeccable. The staff were very helpful with ordering.Our stairs arrived well packaged. Prep took one day and installation one day. You should use the hole in the baluster as a pilot hole to drill a 5/32 dia hole into the PVC railing then move the railing to the side and drill a larger hole in the PVC to accept the expanding wing nut.6) They say to drill a 3/8 diameter hole in the PVC railing for the wing nut. Seemed like there should have been another step than was estimated/shipped and no support available on the weekend when we were doing it. So easy to put together, instructions very easy to follow will be following up later next year with exterior galvanized set for access to second floor balcony. Delivery was prompt, the sales team helped every step of the way with size and details, and the stairs we bought are lovely and exactly what we ordered. Drawing includes an isometric view. From my initial call to the actual order to the delivery was very simple and well explained. 12 hours) but it went together well and looks great. Excellent kit. Assembly is somewhat daunting; we assembled ours wrapping the wrong direction, and didn't discover the error until later. I sent an e-mail to your reviewing system, which I was told, upon it's completion would not be read. I worked with Scott and he was so patient and helped us figure out which stairs were best for us. The carriers for the treads are usually angle irons, flanged in toward the middle of the stair for a cleaner look from a side view of the stair. Super easy to install and they look fantastic!!! I like their 24 hour return with specific drawings for our project. Also, a few pieces of hardware were not long enough and required a trip to the. I purchased their spiral stairway and they shipped to Orlando for me. The people at Paragon were very helpful, especially when purchasing an all aluminum stair for our house near the ocean. Good customer service and pricing.Quality built product.Would have appreciated all parts having been protected/packaged during shipping to ensure no scratches. overpriced dealers, Paragon Stairs produce high quality easily assembled with many customization options for spiral and decorative staircase. A bit more tricky to put together then anticipated. I give these people 5 stars. We were able to save nearly ten thousand dollars by using Paragon. (905) 889-4652 sales@citystairs.ca But the. Would have given five stars except I had to stain and seal the treads. Brian even took time out of his day to set up a GoTo Meeting webinar and explain the different options and how it would be. A typical floating stair with a twin stringer is featured in the picture on the left, on the right is a saw-tooth steel stringer. Claudia and the team at Paragon Stairs is amazing. Overall everything from sales to customer service, and delivery was smooth.We experienced some delays in production but it was during the pick of Covid-19 so expected.We also experienced few items. In general, these stairs are less expensive than singlestringer stairs. I ordered the Econony "To Code" model. Collapse the wings and push into the hole in the PVC railing. Overall my experience with Paragon stairs is positive. This experience was fantastic from start to finish. Assembly instructions were good. It took 2-3 men about a half a day to assemble one set. Great looking , representative was very helpful , walked us thru the whole process. Perfect choice. Thank you!!! Bought the diy spiral staircase as I like doing project myself.the kit sent arrived unmanaged with all needed parts.instructions were excellent and so easy to follow.the staircase was a pleasure to assemble made easy by paragons system.i can see how this staircase can be put, together in an 8 hour time span,being 71 years old I took the slower route and did it in a few days.i am thrilled with the results.i cannot say enough good things about paragon.Dean at paragon contacted me a few times to verify my order and see if everything was ok.great security and great people to do business with.HIGHLY RECOMMMEND,GOOD QUALITY STAIRS! After speaking with a few other suppliers we chose Paragon for our spiral stair case package. The unit was stable, instructions were clear, and installation was smooth. Company shipped us a new one promptly. Only complaint is that the instruction manual didn't have directions on how, Although my contractor had never assembled a spiral staircase and was a little skeptical, upon arrival of the box they followed the instructions and really enjoyed the project. I have however received the. We LOVE our amazing spiral staircase. All Rights Reserved. Our double stringer staircase is manufactured with advanced waterjet technology to provide high precision. Thank you Paragon! If we lost anything they were quick to help us get it replaced. The price was good. We don't have our staircase installed yet, but it looks like quality products. I develop apartments and have purchased 4 sets of spiral stairs from Paragon in the last 2 years. Great experience. Awesome customer service. No more climbing a ladder to the loft of my cabin. It takes up very little space and very sturdy. Great quality! We had a VERY tight shaft with which to get a spiral staircase in and Paragon was the right solution. Product and service were incredible. I went with steel and hickory; very nice. installed a spiral staircase before. Service Details: The double stringer is a floating staircase design that features the two stringers under the steps and in from the edges of the stair for a floating look. This sped up the assembly for me. Paragon’s dual stringer floating stairs continue the sleek and modern frame with steel cable railing. Steve was super helpful in determining the correct size and walking us through the process via a shared screen to demonstrate placement and direction. The PVC piping used, though the lower end option, is too soft to pull any fastener type tight...it deforms, and easily scratches, gouges, and kinks. Instructions do not mention this. Great service! They worry about damage during shipping, but seems like that could be managed. Reps were very knowledgable and helpful, but this info should have been in the instructions which would have saved us time and two calls. We. Fast responses and shipping. I was a little disappointed in the lack of stainless steel hardware. The rail split where we attached one of the main balisters to the rail. It has a decorative riser support system that is welded to the tread plate to support wooden tread covers. What a surprise! I would most definitely refer people to Paragon & will post pictures once our home is finished!! If I had to do it again I would have upgraded to the next level to have ease of use. The instructions were confusing at times, especially when there were many extra bolts which were not labeled (and a few missing bolts - maybe our package came with the wrong bags of hardware).