My setup is an HDMI cable running to the TV and the 360 Optical adapter running from the 360 to Logitech Z-5500. While your Xbox is unplugged, press and hold the power button on the console for 5 seconds to discharge it. DirecTV, XBox One S all work flawlessly but when i go to watch Netflix or Amazon Prime Video i just hear audio out of the TV only. Choose the Audio Output box. The Netflix menus do have sound just not the videos. Relaunch The CW App. 3. Press the Xbox button followed by the Menu button ; Select Close Application. Update Your Software If I reinstall Netflix, then the Atmos titles get stuck at buffering 24% until I restart the Xbox and then they play with the audible clicks and pops in the Atmos track. Unplug the power cord from the back of the console for at least 1 minute. For Xbox One on the Xbox One, a GameFAQs message board topic titled "Netflix not in 5.1 surround? 2. Xbox One Settings. Next, select Bitstream Format and then select Dolby Digital. ONLY when I'm in Netflix, Atmos titles have a frequent popping and click sound, about every minute or so. Turn your Xbox on with the power button and try Netflix again. I changed no audio settings. Turn off your Xbox. In netflix if I change the setting from "English 5.1" to "English" I get dialogue again. Under the heading ‘Speaker Audio’, set the HDMI Audio … Set HDMI audio to 5.1 uncompressed. I haven't changed the audio settings on my TV lately, I don't have surround sound either. Whenever I launch Netflix the audio defaults to "English (Dolby Digital Plus 5.1)" instead of "English (Stereo)" Like I had since I have downloaded the App itself. Go to Settings > Display & Sound, scroll to the right and then select HDMI audio. ". Between last night and today, I suddenly have no sound for any games or apps on my Xbox one. 1. I have messed with TV settings, tried Optical cable to no avail. It seems weird because Ive had my xbox one for about a year with no problem. However, I have the Xbox screen on my TV, so it … Settings tells me that my HDMI is not connected. Havent changed my set up or anything, it just stopped working. The TV is connected to the receiver via ARC. I have restarted and power cycled the console multiple times. Navigate to the Xbox One settings menu, and select Display and Sound. Check the Audio Setting on Xbox One. Everything is connected by the book with one end of the HDMI lead firmly fixed into the console, the other into the TV. Plug your Xbox back in. Try Netflix again; If, however, you get a black screen and no sound when you try to play anything on Netflix on your device of choice, this is the help page for … I have the Xbox going to the TV via HDMI and then from TV to soundbar via digital. An issue we come up against from time to time at the Gadget Helpline is no sound coming from an Xbox One after first setting it up.