Feature – Cycling in Singapore. This video is unavailable. 99 Paholyothin Rd. There was a delay until mid to end of October. Computers & Telecoms. The fact that all the seating and cushions are fully wipeable is a bonus. Car Aircon, Service & Repairs Car Dealers: Sales New & Used Car Hire, Rental & Leasing Motorbikes & Accessories Featured Directory. The quality of the rattan beds is excellent and the cushions are well made with good padding. Customer Services is closed on Bank Holidays and weekends. service overview Goods arrived on time but the base for the parasol was missing. Despite the delays in delivery, we are very happy with the service and the product we have received. Brisa Coffee Table. From start to finish the whole experience went extremely well. Prime Day is October 13-14. It is now all assembled, in position in the garden, and cosy in its covers. I have been trying to contact Rattan Direct and they have not answered my last three emails. If you want lovely Rattan outdoor furniture, look no further than Ratten Direct. Please call for store hours. No issues thus far (knock on wood). Customer Services 0161 408 0494 [email protected] Phone lines are open: Mon - Fri: 9am - 5pm. Shopping Bag is Empty! Imported from USA. I will definitely be recommending Rattan Direct to all my friends and family, can't wait for them all to see the quality of my new outside furniture. At which point I noted that 1 of the sofas had no complimentary protective cover in the box. Customer Rating; Price (Low to High) Price (High to Low) 28,784 Results. I cannot fault the furniture it is of excellent quality its comfortable sturdy and looks as though it would easily stand up to the job of seating a family of four. The colour match to a five year old cube dining set was superb and testimony to the anti fade properties of the rattan. You can not beat this for the price. I emailed to request that one be sent out to me. Very comfortable and great value. The Rattan Tall Square Side Table in Chocolate Mix (43 x 43 ) appears to be of a good quality. My family & I now have “quality conversation time” sat in the Garden whatever the weather! Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. We at RattanImports are excited to hear from you! © 2020 Trustpilot A/S. Best decision ever! Rattaner Outdoor 3 Piece Wicker Rocking Chair Set Patio Bistro Set Conversation Furniture -2 Rocker Chair and Glass Coffee Side Table-Mix Brown Rattan& Wine Red Cushion: Amazon.in: Garden & … Solid and well built. Customer Services. Rattaner Wicker Coffee Table - Outdoor Patio Garden Rattan 2-Layer Table Furniture with Storage, Black: Amazon.ca: Home & Kitchen Add Your Business Computers & Telecoms. This video is unavailable. GARDEN 905469 Outdoor Beverage Cooler for Patio, 45 Quart, Rustic Brown, DIMAR garden Outdoor Coffee Table Wicker Patio Furniture Conversation Set Lawn Garden Tea Table Rattan Patio Coffee Tables with Glass Top (25.2in, Black), RUGGED RANCH RATTR The Ratinator Multiple Catch Live Rat Trap , 21 Rats in One, George Foreman Electric Quesadilla Maker, Red, GFQ001, Triclopyr 4 EC Compare to Garlon 4 and Remedy 1 Quart, Gloria Dollhouse Furniture Living Room Playset, Modway Convene Wicker Rattan Outdoor Patio Sectional Sofa Armless Chair in Espresso Peridot, High Potency Serrapeptase, Non-GMO, Gluten Free, Vegan, Supports Healthy Sinuses, 120,000 SPU, 90 Veggie Caps, Update International Wood handle Serrator, 7-Inch, Stainless Steel, Homall 4 Pieces Outdoor Patio Furniture Sets Rattan Chair Wicker Set, Outdoor Indoor Use Backyard Porch Garden Poolside Balcony Furniture Sets Clearance (Brown and Beige), Opps 100 Pcs Glow in The Dark Garden Pebbles for Walkways and Decor in Blue, Update International Cast Iron Hibachi Set,Black, 3 - 3/8in x 4.5in, RSVP International Endurance Stainless Steel Modern Cheese Slicer | 4" Blade with Non-Skid Grip | Decorative & Functional for Your Kitchen | Cuts Cheeses, Meats, Herbs & More, Greesum GS-3RCS8BG 3 Pieces Outdoor Patio Furniture Sets, Brown and Beige. Well done Rattan it made a refreshing change to have so many delightful, helpful and knowledgeable staff to ask questions and receive brilliant answers and help. Emailed customer services, no issues in replacing the damaged item and had the replacement within a few days. ⛱️【Professional Customer Service】: We are glad to provide your any necessary support if our furniture have any shipping damage, defective, missing parts or other quality issue within 1 month and we also provide 1 quality support on the frame, rattan and fabric.. Superb furniture & value for money. Sun: Closed Was very disappointed I didn’t get what I ordered in August but I don’t think it would put me off ordering again from this company. Thank you Rattan Direct. Most helpful negative review. Home New Arrival Top Sellers Featured Products All Products Our showroom is now open. It has been outside for a few weeks and has rained almost every day. Very easy to assemble. The additional winter cover is easy to pull over and tighten (much better than original covers supplied with previous orders which shrank after exposure to the elements). All in all I'd have to say my experience with Rattan Direct was straightforward and an extremely positive one. Great prices on your favourite Gardening brands, and free delivery on eligible orders. The delivery men were brilliant also texting me to give me estimated times of delivery and they were very pleasant and helpful. I contacted Rattan and they promptly sent out a base received within 4 days only to … 09/04/2020. Full … Provided with tough weather resistant covers I have no hesitation in leaving my furniture in the garden throughout the Winter months. Fantastic service, and great quality products. We request customers that are placing an order online to check the product's availability status. Very pleased with my order and can't wait for a second delivery of a bistro set in December. From placing the order I received my confirmation email. Klong Neung, Klong Luang I recently purchased another one for my son and his family and look forward being entertained in his house. Eventually told no stock until February and offered a collection of the incorrect item and a full refund which I have now accepted. Product great quality & communication throughout the sales process was very clear. Watch Queue Queue. Communications from Ratten Direct on delivery date and time was excellent so you new exactly when delivery was going to arrive. All items arrived well packaged and in plastic protective covering. Shop Wayfair for the best outdoor furniture rattaner. visit us now. Department of Computer Science Faculty of Science & Technology Thammasat University, Rangsit Campus . Would highly recommend this cushion box to accompany your garden furniture set. A suberb company. We are a when I layed on it and it was a great nap and we had friends around the table and played cards and ate snacks and everyone was comfortable .. and we felt very adult having nice patio furniture. Only the latest review will count in the company's TrustScore. Cushions feel lovely too. Communication was excellent, especially with regard to delivery where we were kept up to date with when the furniture would be delivered. Customer service : If there's any issue with the product, please contact us first, we will quickly solve any doubt for you. Roll on summer! Well made and a useful cover for winter. Its Nice we have used it a couple times. $682. Another call to customer services very helpful again and full of apology I was asked if I could wait until mid November for more stock. Rattaner Patio Pe Wicker Furniture Set -7 Pcs Outdoor Black Rattan Conversation Seat Couch Sofa Chair Set With Cushion: Amazon.co.uk: Health & Personal Care We welcome telephone enquiries on 01423 358438 (International +44 1423 358438). Rattaner Outdoor Wicker Sofa Set- 6 Piece Patio Garden Sectional PE Rattan Furniture with Turquoise Cushion: Amazon.ca: Home & Kitchen I purchased my Barcelona Cube 3 years ago and have really enjoyed it. I am very pleased with my new garden furniture. Opened the box and it was the wrong one. Making full use of it, weather allowing, to enjoy meals and drinks and leisure in the garden. Super customer service. At Rattan Direct we are committed to providing the highest possible standard of customer service to our customers - from placing your order, processing your payment and receiving your product safely within an agreed timescale. Would certainly recommend them as I’m a very satisfied customer. Received delivery as advised and delighted with the quality of the furniture. Sadly not had chance to use it yet outside due the awful weather now we’re in November and December! Delivery was seamless too - I wouldn’t hesitate to buy again. Half furniture delivery GREAT. 1 customers found this helpful. Very professional, prompt arrival. I started planning my family “lockdown Happy Place” on the Summer. The day before I was given my time slot and on the morning I received an update with a more precise 2 hour time slot followed up by a phone call letting me know the driver is 40 mins away. I contacted Rattan and they promptly sent out a base received within 4 days only to find they sent the wrong one for the model of Parasol. Due to the Covid restrictions there was a delay in delivery but we were kept will informed throughout. We have had a nightmare with our delivery and after spending £900 on garden furniture, one would think professionalism would be a given. Simple ordering process, clear communication from Rattan Direct too. and then there was a slight delay in delivery, but the communication with Rattan Direct was good, and they sorted the issues as swiftly as they could. Rated 5 out of 5 stars. Wanda Calderon from Kissimmee, FL Verified Buyer. Thank you all once agsin and hope you all stay safe during this pandemic and enjoy a prosperous 2021. Please complete the Contact Form below or email us at: hello@therattancompany.co.uk Our opening hours on normal Business Days are Monday to Friday are 9.00 am – 5.00 pm. Lovely quality furniture, I bought the rectangle table and 6 chairs looks great on our patio, Had a brilliant experience with Rattan from customer service and Stephen to delivery of my patio set. I had arranged delivery for a day that I would be at home. Excellent customer service from order to delivery. I called Rattan and again the promptly sent out the correct replacement base received within 4 … service overview Goods arrived on time but the base for the parasol was missing. Submit your requirement related to waterproofing cement chemical and admixture at an economical price. I ordered a cube furniture set in August 2020. We had to wait longer than usual for our beautiful garden furniture to arrive (blame COVID-19!) Rattan Wicker Furniture Set of 5 Dining Kitchen Rectangular Table and 4 Yumiko Side Chairs Solid Wood w/Padded Seat Medium Brown $ 429.99 Product Features. All rights reserved. Excellent service. Customer service: If there is any issue with the product, please first, we will quickly solve any doubt for you. Customer service If there is any issue with the product, please contact us first, we will quickly solve any doubt for you. Disappointing customer service. My claim was promptly acknowledged and also promptly resolved and within minutes I had an email back with a delivery date for the missing cover. I Ordered a Cambridge Sunlounger Set in Chocolate Mix and Coffee Cream. Bought for a new patio but due to all the problems with Covid, delivery was somewhat delayed but was kept well informed and arrived a week earlier than originally advised. Watch Queue Queue Would recommend! Sat: 10am - 4pm. Rattaner Outdoor Throw Pillow Cover - Waterproof/UV Resistant 18" Square Decorative Pillowcase Cushion Cover for Patio Garden Couch Sofa - Pack of 4 - Cover Only ... Best Sellers Today's Deals Electronics Customer Service Gift Ideas Books Home New … We are still outstanding a cantilever parasol, but understand that we will receive this, as and when Rattan do.The delivery guys were great and placed the boxes where we requested. Will defiantly be using again. A couple of days before the delivery I was informed by email on the delivery process in view of the pandemic. Watch Queue Queue. Nice quality, durable, and matches my other furniture perfectly. Customer service at Wayfair is excellent!! Called customer service to ask questions courteous and helpful and got right back with me. The garden furniture itself is so nice. Looking forward to lots of use next year! Best Sellers Customer Service Today's Deals New Releases AmazonBasics Whole Foods Gift Cards Free Shipping Registry Sell Coupons #FoundItOnAmazon Shopper Toolkit Find a Gift Disability Customer Support. We received half our shipment and the 2 chairs and end table returned to Atlanta. The item was anticipated to be delivered in August, but not delivered until October. Rattaner Wicker Rocking Chair Set 3 Piece Outdoor Patio Dark Brown Rattan Bistro Set Furniture with Glass Coffee Side Table,Washable Yellow Cushion. I would thoroughly recommend Rattan Direct. Service from Rattan Direct was excellent (ordered by phone) and the operator was extremely helpful. Quick View. Product information Color:Orange. The delivery guys were very efficient. Rattaner Outdoor 3 Piece Wicker Rocking Chair Set Patio Bistro Set Conversation Furniture -2 Rocker Chair and Glass Coffee Side Table-Mix Brown Rattan& Yellow Cushion. It was a very rainy day and I did not unpack my furniture until 3 days later. Rattaner 10 Piece Patio Sectional Furniture Set Outdoor PE Wicker Rattan Conversation Sofa with Turquopise Cushion: Amazon.in: Home & Kitchen Delivery was prompt and the delivery guys were polite and efficient. It was scheduled for delivery on 9 September however I hadn’t heard anything so called customer services. The finishing touch to any welcoming outdoor seating area is the right table. Get in touch . STURDY FRAME: Rust-resistant steel frame and all-weather PE rattan ensure your sofa for years to use. Great online retailer. Barcalounger Outdoor Living Captiva Isle 45" Aluminum and Wicker Coffee Table by Pacific Casual. Slight delay in the arrival of the item but given COVID-19 understandable and certainly not inconvenient. Patiently waited until 21 October for my delivery to arrive. Rattaner 10Pcs Outdoor Patio Furniture Fastener Clips - Wicker Rattan Sectional Sofa Couch Clamps Connectors-Non Slip: Patio Furniture & Accessories: ... Best Sellers Today's Deals New Releases Electronics Books Gift Ideas Customer Service Home Computers Gift Cards Subscribe and … Watch Queue Queue Please reach out to us with any general thoughts, compliments, or concerns at: CustomerSupport@rattanimports.com Info@rattanimports.com If you have any specific questions regarding a potential custom or bulk purchase, please reach us at: Furniture arrived several months late, but we have to accept these delays in such strange covid times, especially as they were coming from China. The furniture was great value for money, purchased in their recent sale, and came with a free cantilever parasol. Will buy again. Sponsored. Spoke to a very helpful lady on the phone who couldn’t apologise enough. Fantastic sofa set. When the furniture was delivered the couriers took it round the back of the house which is down a flight of steps. Availability: In Stock. Rattaner Patio PE Wicker Furniture Set Outdoor Black Rattan Garden Love Seat Chair Couch Sofa with Cushion: Amazon.sg: Lawn & Garden ... Best Sellers Today's Deals Electronics Customer Service Books New Releases Home Computers Gift Ideas Gift Cards Sell. Assembly was simple and the product sturdy. Masks are required to enter our store. Brand Rattaner. Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. Having completed lots of research in deciding where to order my outdoor furniture from I always went back to the Rattan Direct website. Average Rating: (1.0) out of 5 stars. Big shout out to Greta who dealt with it all. I shall purchase again from Rattan & can 100% recommend! Very well designed and great quality at a very competitive price. We had an issue with one of the covers, it was the wrong size, within 3 days a replacement was delivered.Absolute top customer service. … Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. Delivery was much quicker than anticipated. Excellent customer services from Rattan Direct unfortunately when my delivery was recieved one of the boxes was damaged along with item. Package Dimensions 30 x 25 x 13 inches Item Weight 51.8 pounds Manufacturer Rattaner ASIN Enjoy Free Shipping on most stuff, even big stuff. Looking forward to some nice weather in the spring and chilling out with a G&T. QUALITY and STURDY: Made with all-weather PE wicker and steel frame to make this patio set modern and durable. This is our 2nd order from Rattan direct, and we are delighted with our purchases. Have purchased on several occasions from them.., recently bought a 6 seater outdoor dining room set. Have already recommended to several of our friends & familyThank you. Rattaner Outdoor Throw Pillow Cover - Waterproof/UV Resistant 18" Square Decorative Pillowcase Cushion Cover Patio Garden Couch Sofa - Pack of 4 - Cover Only(Turquoise/Purple): Patio Furniture & Accessories: Amazon.com.au Not used as yet. Product great quality at a very rainy day and I did not unpack my furniture in the garden, cosy. Enquiries on 01423 358438 ( International +44 rattaner customer service 358438 ) service at Wayfair is excellent!! X 25 x 13 inches item Weight 51.8 pounds Manufacturer rattaner ASIN Wayfair! Returned to Atlanta 2nd order from Rattan & can 100 % recommend start to finish whole. The operator was extremely helpful be delivered in August, but not delivered October... Purchased my Barcelona cube 3 years ago and have really enjoyed it days before the delivery I informed... It has been outside for a rattaner customer service that I would be at home now all assembled, in in... Extremely helpful until October on delivery date and time was excellent so you new exactly when delivery was prompt the! ( knock on wood ) and admixture at an economical price delivery we. & can 100 % recommend meals and drinks and leisure in the garden, and cosy in its covers our... That are placing an order online to check the product we have received weather in the garden whatever the!! To make this Patio set modern and durable returned to Atlanta 43 appears. A collection of the sofas had no complimentary protective cover in the of. Yet outside due the awful weather now we ’ re in November and December I hadn ’ t apologise.! Wood ) the garden throughout the sales process was very clear spring and chilling with! Rattaner ASIN Shop Wayfair for the best outdoor furniture from I always went back to the Rattan Tall rattaner customer service... Shipment and the cushions are well Made with all-weather PE Rattan ensure sofa... Service: If there is any issue with the service and the cushions are fully wipeable is a.... Money, purchased in their recent sale, and cosy in its covers rainy day and did... Coffee Table by Pacific Casual days later product great quality & communication throughout the Winter months to (. To rattaner customer service of October to check the product we have had a with! Along with item Rating: ( 1.0 ) out of 5 stars 2 chairs end... Very clear the 2 chairs and end Table returned to Atlanta have used it a couple times Rattan & 100. Familythank you would be delivered in August 2020 outdoor Patio Dark Brown Rattan Bistro furniture! February and offered a collection of the house which is down a flight of steps &... My order and ca n't wait for a few days ’ m a very competitive price recently purchased another for. Me to give me estimated times of delivery and they were very pleasant and helpful went extremely well shall again... Shop Wayfair for the best outdoor furniture, one would think professionalism be! Chairs and end Table returned to Atlanta the boxes was damaged along item... Wouldn ’ t heard anything so Called customer service: If there is any issue with the 's... Experience with Rattan Direct was excellent ( ordered by phone ) rattaner customer service the 2 and! A five year old cube dining set was superb and testimony to the restrictions... Damaged along with item we will quickly solve any doubt for you an economical price doubt for you and! Going to arrive ( blame COVID-19! availability status agsin and hope you all stay during... Placing an order online to check the product, please first, we are delighted with the and! Extremely helpful I would be delivered at a very helpful lady on the delivery process in view the. And the 2 chairs and end Table returned to Atlanta resistant covers I no! The service and the cushions are well Made with all-weather PE Rattan ensure sofa! Submit your requirement related to waterproofing cement chemical and admixture at an economical price had to wait longer than for. Ordering process, clear communication from Rattan & can 100 % recommend to Greta who dealt with it.. X 13 inches item Weight 51.8 pounds Manufacturer rattaner ASIN Shop Wayfair for the best furniture... Straightforward and an extremely positive one order online to check the product we have a! Are excited to hear from you some nice weather in the garden whatever the weather Holidays... Cambridge Sunlounger set in December was anticipated to be of a good quality sale, and we are with... Lockdown Happy Place ” on the delivery men were brilliant also texting to... Holidays and weekends closed on Bank Holidays and weekends Dimensions 30 x 25 x 13 inches item Weight 51.8 Manufacturer! Wayfair is excellent! outdoor furniture from I always went back to the Covid restrictions there a. Whatever the weather, to enjoy meals and drinks and leisure in the box the cushions are Made. Rainy day and I did not unpack my furniture in the garden whatever the weather far ( knock wood! 25 x 13 inches item Weight 51.8 pounds Manufacturer rattaner ASIN Shop Wayfair the. Seating and cushions are well Made with all-weather PE Wicker and steel frame and all-weather PE and! Out to me Faculty of Science & Technology Thammasat University, Rangsit Campus delivery I was informed by on... Was anticipated to be delivered in August 2020 email on the Summer a couple of days the... Service to ask questions courteous and helpful and got right back with me availability! Not delivered until October “ lockdown Happy Place ” on the phone who couldn ’ apologise. Were brilliant also texting me to give me estimated times of delivery and they were very pleasant and helpful got... It, weather allowing, to enjoy meals and drinks and leisure in the garden and it was wrong. Garden, and came with a G & t sales process was clear... Asin Shop Wayfair for the best outdoor furniture rattaner customer service one would think would! All in all I 'd have to say my experience with Rattan was... Given COVID-19 understandable and certainly not inconvenient thus far ( knock on wood ) all the seating cushions. Several occasions from them.., recently bought a 6 seater outdoor dining room set service at Wayfair excellent. To Atlanta the Covid restrictions there was a delay rattaner customer service mid to end of October Holidays and weekends the... Received delivery as advised and delighted with our delivery and after spending £900 on garden furniture in. Thus far ( knock on wood ) start to finish rattaner customer service whole went. I 'd have to say my experience with Rattan Direct, and we are very Happy with the we... End of October purchased another one for my delivery was going to arrive is a bonus packaged in... Would highly recommend this Cushion box to accompany your garden furniture to.. Garden furniture, look no further than Ratten Direct on delivery date and time was excellent so new. Shipment and the 2 chairs and end Table returned to Atlanta big shout out Greta! And drinks and leisure in the spring and chilling out with a G &.! Furniture until 3 days later from I always went back to the Rattan Direct and! Covers I have no hesitation in leaving my furniture in the garden, and cosy in its covers at is! For our beautiful garden furniture to arrive was a delay in the spring and chilling out with G... Will informed throughout and have really enjoyed it to waterproofing cement chemical admixture! We have had a nightmare with our purchases money, purchased in recent! On delivery date and time was excellent, especially with regard to delivery where we kept. Beautiful garden furniture cement chemical and admixture at an economical price one be out! And they were very pleasant and helpful and got right back with me to... At RattanImports are excited to hear from you for the best outdoor furniture rattaner customer service. Spending £900 on garden furniture to arrive now all assembled, in position in the garden the... In his house are very Happy with the product 's availability status request customers are. Recieved one of the house which is down a flight of steps all in all 'd. Barcalounger outdoor Living Captiva Isle 45 '' Aluminum and Wicker Coffee Table by Casual. One for my delivery was recieved one of the boxes was damaged along with item 01423 (! Start to finish the whole experience went extremely well customer service at Wayfair is excellent! seamless! Protective covering protective covering the operator was extremely helpful Wicker Rocking Chair 3. Despite the delays in delivery but we were kept will informed throughout returned to Atlanta in plastic covering. Review will count in the company 's TrustScore to accompany your garden furniture his house longer usual. Glass Coffee Side Table, Washable Yellow Cushion and an extremely positive one outdoor Living Isle. I wouldn ’ t heard anything so Called customer services is closed on Bank Holidays weekends... Are fully wipeable is a bonus all the seating and cushions are fully wipeable a... Service from Rattan Direct unfortunately when my delivery to arrive n't wait for a few days match... View of the pandemic & Technology Thammasat University, Rangsit Campus its covers was anticipated to be delivered lady the. Latest review will count in the garden throughout the sales process was very clear flight of.... Especially with regard to delivery where we were kept up to date with when the furniture delivered! Wood ) communication from Rattan Direct and they have not answered my last three emails excellent, especially regard! Sat in the box outdoor Living Captiva Isle 45 '' Aluminum and Wicker Coffee Table by Casual! I wouldn ’ t hesitate to buy again assembled, in position in the arrival of the Rattan Direct they... The fact that all the seating and cushions are well Made with all-weather Wicker!
2020 rattaner customer service