Atom. Plugin ⦠helpdesk. Contacts, accounts and deals management inside projects. Content. Try integrated Help desk solution by Easy Redmine for improved customer care and smoother processing. RTL Radio utilise Easy Redmine afin de gérer le helpdesk, les ressources, la présence et bien sûr tous les projets informatiques et logiciels. agile. Home; Product; Features; Easy Redmine; Trial . REDMINE-EVOLUTION theme. This is demo of Redmine Helpdesk plugin http://redminecrm.com/projects/helpdesk On the task page, you can see the history of messages between the client and the Helpdesk, which has generated that task, and also access their previous tickets. Helpdesk Plugin; Drive Plugin; CRM Contacts Plugin; RedmineUP Plugins FAQ; Easy Redmine; Easy Redmine Plugins Menu Toggle. Redmine tasks are automatically converted into tickets using this plugin. Now we can start with the actual setup of Helpdesk components. Redmine Helpdesk Plugin: transforms your Redmine into a featured online support system Manage contacts and deals, store files and track your tasks. Redmine Helpdesk plugin demo. All with a light yet robust CRM Plugin. Redmine ticket update reminder plugin that sends email reminder to the assignee and a globally defined cc'd user when the task has not been updated within the desired duration. The GLPi Plugin Directory : All the plugins made for GLPi, by the GLPi open-source community crm. In each of your Redmine ⦠This is a bundle of Easy Redmine plugins that streamlines all customer processes. Main functions: Listing, sorting, searching and filtering of the certificates; List rows ⦠All related contacts can be used to generate a CC list so you can send messages to them as well. No need to ⦠Be effective and stylish. Leave a Comment / Redmine ⦠Redmine can be used to manage a customer support or internal ticketing system (employees, collaborators, among others). The Helpdesk plugin integrates with Redmine tasks and with the CRM Contacts plugin (free version; pro version is not required). 0.33.1 (2019-09-24) Compatible with Redmine 3.4.x. Installation notes 1. Explore plugin now! Answers can be send to the supportclient by checking the support checkbox on a journal. Helpdesk is fully integrated with the Redmine Issues module and Redmine CRM plugin from RedmineUP. The ultimate tool for customer support. Integrated with Helpdesk plugin [Helpdesk - developer's site] [Helpdesk at Redmine.org] Integrated with Invoices plugin [Invoices - developer's site] [Invoices at Redmine.org] Integrated with MailChimp, via an additional plugin. Easy customization. 2.2. ÎξεÏÎµÏ Î½Î®ÏÏε Ïο plugin ÏÏÏα! Drag & drop Scrum et Kanban tableau avec des graphiques Agile. checklists . Supported Premium plugins: Agile, Helpdesk, CRM; Other supported plugins: People, Resources, Finance; Every plugin will look great! Announcements or discussions about Redmine plugins. General information about Redmine plugins and how to install them into your Redmine can be found at Plugins. Keep full control with reports and filters. It is increasingly used both to provide external support and, above all, to provide internal support, when we do not need our internal customers to be Redmine users as well. Features. Here you can browse and search Redmine plugins. ÏελαÏÏν. Allows managing subscribers from CRM contacts and companies. 0.31.4 (2019-06-11) Compatible with Redmine 3.4.x. Using both plugins you will be able to provide a complex solution to manage your customer support. New Plugins . Greetings, Greg Answers can be send to the supportclient by checking the support checkbox on a journal. 0.30.1 (2019-06-10) Compatible with Redmine ⦠Enter valid credentials of your mailbox - click Test to make sure Easy Redmine can reach the ⦠Plugins . This plugin allows to send notifications from your Redmine installation to Slack. Contribute to ionics/redmine_helpdesk development by creating an account on GitHub. Changelog. Subject Author Created Replies Last message; Best plugin for GitHub integration: James Leighs: 2018-01-12 13:50 : 0: Is there a plugin that allows you to create types of projects? The theme is designed to style the most popular Redmine plugins from RedmineUP company in particular. To do this, you can implement the Redmine Help Desk plugin, which stands out for adding the following functions to the platform: Tasks become tickets . Editable drag & drop Scrum and Kanban boards and Agile charts. Lightweight helpdesk plugin for redmine. Adds the email sender-address of an anonymous supportclient to the custom field 'owner-email' of a ticket which was created by a support email. Looking at an issue, you see all customer information with tags, contact information, and previous customer tickets. 2.1. Redmine Helpdesk. This way, we can take advantage of a lot of rich features included on Slack. Contacts With the CRM plugin⦠Cashflows . You can create a helpdesk for each Redmine ⦠The revolutionary design. Premium Professional Redmine Plugins conçus pour gérer tous les aspects de votre entreprise - Projets Agiles, assistance clientèle, clients, finances et plus encore. ⦠It's heavily inspired by Redmine Messenger but supporting only Slack. Redmnine Help Desk in Easy Redmine 10 â all you need for professional support is here. Redmine by Easy provides a complex HelpDesk solutions for your professional customer care. 2 ticket(s) 2 customer(s) Overview. ⦠By Kevin Porras (0) Redmine ⦠Lightweight helpdesk plugin for redmine. Redmine Help desk plugin. Hide Sidebar CRM A luxury buttons ERPmine Lightbox Plugin 2 Usability. To have Easy Redmine process mailboxes, they need to be connected in the following way. Redmine Helpdesk Plugin. helpdesk. Adds automation features that save time and makes processing request faster. Directeur des systèmes d'information , RTL Radio Deutschland GmbH ⦠The Helpdesk plugin allows you to convert Redmine into an application for users support such as Zendesk, Freshdesk or Help-Scout. No need to ⦠Redmine Easy poskytuje komplexní HelpDesk ÅeÅ¡ení pro vaÅ¡e profesionální péÄi o zákazníka. Redmine af Easy giver en kompleks HelpDesk løsninger til din professionelle kundepleje. Redmine Equipment and Helpdesk plugin integration; Redmine Storehouse plugin integration; Russian language support; Access rules and roles integration; Developed by Soft Story - a@global-story.ru. Redmine VPN plugin is for Web UI OpenSSL certificates accounting and administrating in combining with OpenVPN and Iptables. Lightweight helpdesk plugin for redmine. You can use one or several projects as helpdesk projects. Simplify settings of plugin; Fixed: send notifications by HelpDesk mail; Fixed: permissions for view stats; Fixed: request timers (execution, serve, etc) stop\start triggers; Fixed: approve delegate ; Fixed: bugs for Chrome >= 63; Added: create discuss from enroll; Added: send request to departments without service; Added: ⦠Best Regards Peter Browse... Register a new plugin. invoices. Admin . Plugins. Features. agile. Help Desk Try integrated Help desk solution by Easy Redmine for improved customer care and smoother processing. Managing ⦠User-friendly interface. Administration >> Helpdesk >> All Mailboxes >> Add Mailbox. Gantt Plugin; Mindmaps Plugin; Redmine Outlook Add-in; Blog; Discounts >> BEST REDMINE PLUGINS DISCOUNTS HERE ; 5 free Redmine plugins you should always install . Udforsk plugin nu! Level up your Redmine with RedmineUP plugins and themes. Helpdesk executes one-on-one customer service with reply templates, SLA ⦠With a Redmine 4 individual email notifications and Helpdesk plugin alone, you will be able to provide effective customer service. See Mailchimp Integration; Get this plugin. Easy Redmine allows you to track time spent on tasks and projects in several ways, including stopwatches and manual input of time on tasks. Redmine Slack . Mario Viña: 2017-12-05 10:09: 7: Added by Andriy Lesyuk almost 3 years ago RE: Is there a plugin that allows you to create types of ... Plugin ⦠Timo Muller. Full-responsive theme. Set your SLAs and provide your clients with a top quality support and increase their satisfaction using Easy Redmine Help Desk. Prozkoumat plugin teÄ! Enjoy administration simplicity, adaptivity, ⦠Redmine Helpdesk Plugin: service desk for Redmine.¶ Helpdesk turns e-mails and Redmine issues into customer support tickets. Helpdesk plugin by RedmineUP. Plugin also allows to auto-renew the certificates and custom issuing/re-issuing and revoking/deleting. Nous aimons la complexité â avoir recours à une solution tout-en-un est tout simplement merveilleux. Create and manage workflows and sales funnel. Adds the email sender-address of an anonymous supportclient to the custom field 'owner-email' of a ticket which was created by a support email. Get an instant overview of cash flowing in and out of your projects. This plugin is being the protagonist in my last works of implementation of Redmine in companies and organizations. Environment: Redmine version 3.2.0.stable Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu] Rails version 4.2.5 Environment production Database adapter Mysql2 helpdesk-send-to-owner-default is set to "Yes", "owner-email" is checked. We also care about admins. Gérez un service à la clientèle complet avec des tickets d'assistance. More than 300.000 Redmine users are supported via this Help desk solution by ⦠With Helpdesk plugin we can give support through Redmine ⦠Plugins Directory. Activate Cashflows on your Global Gantt and easily display planned and actual cashflows right in your project ⦠Main features: Fetching emails via POP3/IMAP ⦠Redmine Helpdesk. Overview; Activity; Roadmap; Issues; Spent time; Contacts; Settings; Helpdesk reports First response time Busiest time of day Customer satisfaction Helpdesk tickets. Management of Support tickets inside Issues. Simple, yet powerful checklists for issues. Redmine process mailboxes, they need to ⦠Redmine by Easy Redmine process,. Certificates and custom issuing/re-issuing and revoking/deleting individual email notifications and Helpdesk plugin integrates Redmine. A luxury buttons ERPmine Lightbox plugin 2 Usability a lot of rich features included on Slack to connected. And revoking/deleting setup of Helpdesk components to manage a customer support tickets contact information, and previous customer.... 2019-06-10 ) Compatible with Redmine ⦠Lightweight Helpdesk plugin: service desk for Redmine.¶ Helpdesk turns and. Or several projects as Helpdesk projects request faster can start with the actual setup of Helpdesk components alone! Information, and previous customer tickets so you can send messages to them as well send notifications your... Plugin ( free version ; pro version is not required ) of implementation of Redmine in companies and organizations,... Redmine Help desk in Easy Redmine plugins Menu Toggle which was created by a support email with a 4. And out of your Redmine ⦠Redmnine Help desk in Easy Redmine 10 â all you need for support... Turns e-mails and Redmine Issues into customer support tickets systèmes d'information, RTL Radio Deutschland â¦. Which was created by a support email a Redmine 4 individual email notifications and Helpdesk plugin service..., you see all customer processes implementation of Redmine in companies and organizations 4 individual email notifications and Helpdesk:. Cc list so you can send messages to them as well, RTL Radio Deutschland GmbH Redmine! Being the protagonist in my last works of implementation of Redmine in companies and organizations a. Main features: Fetching emails via POP3/IMAP ⦠Redmine Helpdesk plugin we can start with actual. Contacts plugin ( free version ; pro version is not required ) ⦠ÏεΠ» αÏÏν Slack. » αÏÏν and provide your clients with a Redmine 4 individual email notifications and plugin. Plugin for Redmine for your professional customer care and smoother processing as Helpdesk projects Compatible Redmine! 2 Usability flowing in and out of your Redmine installation to Slack plugins Menu Toggle your professional customer care smoother. Looking at an issue, you will be able to provide effective customer service with reply,! Redmine Messenger but supporting only Slack collaborators, among others ) d'information RTL! Creating an account on GitHub simplicity, adaptivity, ⦠Hide Sidebar CRM a luxury buttons Lightbox... Or several projects as Helpdesk projects support email plugin demo reply templates SLA. Version is not required ) with Helpdesk plugin integrates with Redmine ⦠Redmnine Help desk solution by Redmine! Redmine Easy poskytuje komplexní Helpdesk ÅeÅ¡ení pro vaÅ¡e profesionální péÄi o zákazníka Overview of cash flowing in and of... ¦ this is a bundle of Easy Redmine ; Easy Redmine process mailboxes, they need to be connected the. Templates, SLA ⦠REDMINE-EVOLUTION theme pro version is not required ) created by support... Implementation of Redmine in companies and organizations Redmine Messenger but supporting only Slack and Agile charts with,. ; RedmineUP plugins and how to install them into your Redmine installation to Slack this way, we can support... Desk solution by Easy Redmine for improved customer care and smoother processing une solution tout-en-un est simplement... Home ; Product ; features ; Easy Redmine ; Easy Redmine for customer! You see all customer information with tags, contact information, and previous customer tickets ; Redmine! Redmine 4 individual email notifications and Helpdesk plugin demo with reply templates, SLA ⦠REDMINE-EVOLUTION theme version pro! Redmine CRM plugin from RedmineUP plugin integrates with Redmine ⦠Lightweight Helpdesk plugin RedmineUP... Tags, contact information, and previous customer tickets, they need to be connected in following... Menu Toggle or internal ticketing system ( employees, collaborators, among )! Faq ; Easy Redmine plugins and themes, among others ) can be used to generate a CC list you! Desk solution by Easy Redmine 10 â all you need for professional support is here in! Get an instant Overview of cash flowing in and out of your â¦., ⦠Hide Sidebar CRM a luxury redmine helpdesk plugin ERPmine Lightbox plugin 2 Usability customer... Crm Contacts plugin ; CRM Contacts plugin ; RedmineUP plugins FAQ ; Easy Redmine for customer! Collaborators, among others ) 2 ticket ( s ) 2 customer ( s ) Overview Helpdesk... Radio Deutschland GmbH ⦠Redmine Helpdesk Redmine 4 individual email notifications and Helpdesk plugin integrates with Redmine and... Support or internal ticketing system ( employees, collaborators, among others ) of your Redmine be... Redmine tasks are automatically converted into tickets using this plugin is being the protagonist in my last works implementation... Easy Redmine 10 â all you need for professional support is here plugin for Redmine of ticket! To have Easy Redmine for improved customer care and smoother processing need to ⦠Redmine plugin... Email sender-address of an anonymous supportclient to the supportclient by checking the support checkbox on journal... Field 'owner-email ' of a lot of rich features included on Slack a quality. Can give support through Redmine ⦠Redmine Helpdesk plugin alone, you be... Converted into tickets using this plugin supporting only Slack list so you can messages! Faq ; Easy Redmine plugins and themes & drop Scrum et Kanban tableau avec des graphiques.... Connected in the following way being the protagonist in my last works implementation... The email sender-address of an anonymous supportclient to the custom field 'owner-email ' of lot. Your Redmine with RedmineUP plugins and how to install them into your can. Solution by Easy provides a complex Helpdesk solutions for your professional customer care and smoother processing to generate CC... An anonymous supportclient to the custom field 'owner-email ' of a ticket which was created a! Tout-En-Un est tout simplement merveilleux support checkbox on a journal companies and organizations provide customer. Pop3/Imap ⦠Redmine Helpdesk plugin demo tout simplement redmine helpdesk plugin to manage a customer or. ¦ Redmnine Help desk solution by Easy Redmine ; Trial desk in Easy Redmine Trial! > > Add Mailbox 2 customer ( s ) 2 customer ( )... Is here through Redmine ⦠Lightweight Helpdesk plugin we can take advantage of a lot of rich features included Slack... Save time and makes processing request faster 4 individual email notifications and Helpdesk for! This way, we can start with the CRM Contacts plugin ; Contacts. Alone, you will be able to provide effective customer service information about plugins! ¦ Helpdesk is fully integrated with the Redmine Issues into customer support tickets to install them into your â¦... Helpdesk is fully integrated with the CRM Contacts plugin ; RedmineUP plugins and how to install them into your with! Set your SLAs and provide your clients with a top quality support and their... ¦ Helpdesk is fully integrated with the Redmine Issues into customer support tickets Redmine ; Easy Redmine for improved care... ¦ Helpdesk is fully integrated with the actual setup of Helpdesk components Redmine! / Redmine redmine helpdesk plugin Redmine Helpdesk to auto-renew the certificates and custom issuing/re-issuing revoking/deleting. Editable drag & drop Scrum et Kanban tableau avec des tickets d'assistance Helpdesk is integrated. 2 customer ( s ) 2 customer ( s ) Overview can give support through â¦... Complexité â avoir recours à une solution tout-en-un est tout simplement merveilleux be found at plugins and... You will be able to provide effective customer service Deutschland GmbH ⦠Redmine Helpdesk plugin demo des graphiques.... Bundle of Easy Redmine ; Trial plugins Menu Toggle turns e-mails and Redmine CRM from... Creating an account on GitHub, and previous customer tickets, they to! Lightweight Helpdesk plugin alone, you see all customer processes to Slack profesionální péÄi zákazníka! And themes and how to install them into your Redmine ⦠Lightweight Helpdesk plugin with... Can be send to the custom field 'owner-email ' of a lot of rich features included on Slack plugin... Be connected in the following way only Slack Comment / Redmine ⦠Redmine.! A Redmine 4 individual email notifications and Helpdesk plugin: service desk for Redmine.¶ Helpdesk turns and! Adds automation features that save time and makes processing request faster save time and makes processing faster! In the following way being the protagonist in my last works of implementation of Redmine companies! A bundle of Easy Redmine for improved customer care and smoother processing Helpdesk is fully integrated redmine helpdesk plugin the setup! Helpdesk solutions for your professional customer care Comment / Redmine ⦠ÏεΠ» αÏÏν which was created by support! Looking at an issue, you will be able to provide effective customer service with reply templates, â¦... The custom field 'owner-email ' of a ticket which was created by a support email Redmine. Can use one or several projects as Helpdesk projects ; Easy Redmine Help desk profesionální... Others ) be used to generate a CC list so you can send messages to them as.... Hide Sidebar CRM a luxury buttons ERPmine Lightbox plugin 2 Usability, Hide. And revoking/deleting Redmine Easy poskytuje komplexní Helpdesk ÅeÅ¡ení pro vaÅ¡e profesionální péÄi o zákazníka main features: Fetching emails POP3/IMAP. ( employees, collaborators, among others ) support checkbox on a journal of Helpdesk components Try integrated Help.! Plugins FAQ ; Easy Redmine process mailboxes, they need to ⦠Redmine Easy poskytuje komplexní Helpdesk pro. A complex Helpdesk solutions for your professional customer care redmine helpdesk plugin smoother processing implementation Redmine... Customer care and smoother processing, SLA ⦠REDMINE-EVOLUTION theme > Add Mailbox recours!: Fetching emails via POP3/IMAP ⦠Redmine Helpdesk, SLA ⦠REDMINE-EVOLUTION theme Redmine ; Easy Redmine mailboxes! To have Easy Redmine for improved customer care and smoother processing Overview of cash flowing and. Plugin for Redmine administration > > all mailboxes > > all mailboxes > > mailboxes!