The solution is as simple as trying a different set of headphones to see if it works. However, now the mic isn't working when using Zoom and there is interference when using headphones. ; Select the Menu in the top-left. Connect the power to the computer. I can hear a click when I insert my headphones, but sound won't actually come through. 2. I understand that the microphone on your HP All-in-One Desktop PC. ; Select Settings. Connect the headphone/microphone combo to the jack and then follow the steps below to resolve the issue. Check for lights illuminated on the computer or on the AC adapter. Sometimes, however, you may need to let your Chromebook know where you want the audio to come from. If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. OR, if that doesn’t work: Turn off your chromebook. Open the lid. Pretty much every Chromebook out there has speakers built in, and almost all of them have at least one other audio output as well—be it a 3.5mm headphone jack, or Bluetooth. Ensure the computer is connected to working power. The internal mic and headphone jack were working fine until last week. Plug in the headphones Turn on the chromebook. If your headphones won’t plug all the way into the audio jack of your Chromebook, this could be due to the unique design of the device. The speaker is still working fine. If your headphones are not working it could be that your Chromebook is not recognizing your audio devices. ; Select About Chrome OS or About Chromium OS on the bottom left of the menu. Closing the lid of the Chromebook. You do not have to use a splitter. Unplug your headphones. Plug in the AC adapter to a functioning wall outlet. An out-of-date or misfit audio driver can lead to the issue of laptop headphone jack not working. Your Chromebook automatically checks for updates on startup. ; Select Check For Updates. You have to give the adapter a good push in order to make sure it is applied correctly. I think it may have started after doing an update. The chromebook will re-scan for audio devices and should find your headphones. Charge the device for at least 30 minutes. Run Audio Troubleshooter: HP Chromebook PCs - Chromebook Is Not Charging or Does Not Turn On. The headphone jack in my HP Chromebook abruptly died. If you are new to Chromebook or don’t often plug in peripherals to your devices, perhaps you aren’t familiar with external audio and how it gets handled and routed on a Chromebook. Unplug your charger from the wall and your Chromebook. In that case, you do not have to go through the complexities of manually selecting and updating your laptop’s audio driver. Make sure that the power outlet is working. If you don’t hear the “click”, the headphones have not been fully attached yet. Select the User menu by clicking your profile picture in the bottom-right corner. My laptop is an HP Pavilion Sleekbook14b030tu, the headphone jack doesn’t work always I mean it does not detect my earphones or any earphones for that matter. My Chromebook is 3 months old. I've tried to solve this looking online but no joy. The single audio jack will support both headphone and microphone. So unplug the headphones from the jack on the Chromebook. I ordered a Sabrent USB External Stereo Sound Adapter (I know it is required to have Windows or Mac but I was hoping, since it's such a simple device, it would work). #5 Update your audio driver. If the other pair of headphones does not work either, then it is not a headphone problem. Close the lid of the chromebook and wait ten seconds. (You should hear a “click” sound.) This step will walk you through checking manually. 1. Your headphones might be broken and not the Chromebook. Plug in the headphones. 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