"Virtual Network" refers to a virtual private network that includes a collection of user-defined IP addresses and subnets that form a network boundary within Azure. Learn about claims, Service Credits, and limitations. We will provide at least 90 days' notice for adverse material changes to this SLA. This SLA applies to the Microsoft Online Services listed herein (a “Service” or the “Services”), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. Microsoft will replace its public SLA on April 1, 2021 to replicate this variation. Microsoft Identity Web is in preview. Azure AD B2C, being one of the services, has an SLA coming with it. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. Developers are able to create, read, write and delete entries in the directory. Using B2C, users can self … "Incident" means any set of circumstances resulting in a failure to meet a Service Level. Please see the Virtual Machines SLA for more details. But is it really? Single sign-on to all your apps. GET STARTED. Microsoft will share its roadmap for the next generation of resilience investments for Azure AD and Azure AD B2C in early 2021. Ask Question Asked 2 years, 2 months ago. Sign in to the Azure portal; Switch to the directory that contains your Azure AD B2C tenant, and then browse to Azure AD B2C. Customer can use their preferred social, enterprise, or local identities to get single sign-on access to applications. Azure Kubernetes Service (AKS) As a free service, AKS does not offer a financially-backed service level agreement. 1 B+. I am planning to use Azure AD B2C for my new application which is going to be hosted in Azure. Introduction. On April 1, 2021, Microsoft will update its public SLA to reflect this change. Monthly Uptime Percentage is represented by the following formula. "Customer" refers to the organization that has entered into the Agreement. "Deployment Minutes" is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. "Applicable Monthly Period" means, for a calendar month in which a Service Credit is owed, the number of days that you are a subscriber for a Service. The service is considered available for a directory in the following scenarios: The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. Developers are able to create, read, write and delete entries in the directory. LEARN MORE. Auths Daily. We provide financial backing to our commitment to achieve and maintain Service Levels for our Services. 1. Service Credits are Customer’s sole and exclusive remedy for any failure to meet any Service Level. I will have a SPA App + Web API so here come the questions: As far as I understand I am going to be using the OpenID implicit flow which would require: One App in my AD tenant for the SPA. See Azure Architecture Center for reliable design best practices. 21Vianet will use all information reasonably available to it to validate the Claim and to determine whether any Service Credits are due. "Service Credit" is the percentage of the monthly service fees for the affected Service or Service Resource that is credited to Customer for a validated Claim. One App in my AD tenant for the WebAPI. ClaimsIn order for Microsoft to consider a claim, you must submit the claim to customer support at Microsoft Corporation including all information necessary for Microsoft to validate the claim, including but not limited to: (i) a detailed description of the Incident; (ii) information regarding the time and duration of the Downtime; (iii) the number and location(s) of affected users (if applicable); and (iv) descriptions of your attempts to resolve the Incident at the time of occurrence. Right now, Microsoft only offers 99.9% SLA for Azure AD user authentication. Let me list down the list of features associated with Azure AD editions and respective pricing. For licenses reserved, but not paid for, at the time of the Incident. The availability of the agent nodes in your cluster is covered by the Virtual Machines SLA. "Management Portal" means the web interface, provided by 21Vianet, through which customers may manage the Service. Azure AD B2C builds on top of Azure AD – which handles billions of authentications per day around the world. Viewed 192 times 0. A powerful, low-code platform for building apps quickly, Get the SDKs and command-line tools you need, Continuously build, test, release, and monitor your mobile and desktop apps. Microsoft Azure Active Directory B2C (AD-B2C) does just that and a lot more. "Applicable Monthly Service Fees" means the total fees actually paid by you for a Service that are applied to the month in which a Service Credit is owed. Hello again in the Azure AD B2C series! The complete user experience can be branded and customized seamlessly with any… Finally, let me explain you support and SLA for Microsoft Azure Active Directory. Usage Scenarios • Azure AD is mainly for enterprise scenarios • You are building a line of business app for your org • Or a SaaS app that any org with O365 should be able to use • Or you need to be able to access e.g. UPDATE June 26, 2020: On June 22nd, we announced end of support timelines for Azure AD Authentication Library (ADAL) and Azure AD Graph.. 28. Read the service-level agreement (SLA) for Azure Active Directory B2C (Azure AD B2C) service. "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. The Service Credit will be based on the estimated retail price for the applicable Service, as determined by us in our reasonable discretion. "Claim" means a claim submitted by Customer to 21Vianet pursuant to this SLA that a Service Level has not been met and that a Service Credit may be due to Customer. For example, if the Incident occurred on February 15th, we must receive the claim and all required information by March 31st. 10 Mar 2016. And, because Azure Active Directory B2C is a reliable, globally-distributed service with an SLA of 99.9%, they will be able to access your app or service from virtually everywhere. In cases where Customer has purchased Services from a reseller, the Service Credit will be based on the estimated retail price for the applicable Service, as determined by 21Vianet in its reasonable discretion. Get started in four simple steps with Azure AD B2C. 2. Linked directly to Azure Service 360° for service summary information. We guarantee at least 99.9% availability of the Azure Active Directory B2C service. Due to factors outside our reasonable control (for example, natural disaster, war, acts of terrorism, riots, government action, or a network or device failure external to our data centers, including at your site or between your site and our data center); That result from the use of services, hardware, or software not provided by us, including, but not limited to, issues resulting from inadequate bandwidth or related to third-party software or services; Caused by your use of a Service after we advised you to modify your use of the Service, if you did not modify your use as advised; During or with respect to preview, pre-release, beta or trial versions of a Service, feature or software (as determined by us) or to purchases made using Microsoft subscription credits; That result from your unauthorized action or lack of action when required, or from your employees, agents, contractors, or vendors, or anyone gaining access to our network by means of your passwords or equipment, or otherwise resulting from your failure to follow appropriate security practices; That result from your failure to adhere to any required configurations, use supported platforms, follow any policies for acceptable use, or your use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with our published guidance; That result from faulty input, instructions, or arguments (for example, requests to access files that do not exist); That result from your attempts to perform operations that exceed prescribed quotas or that resulted from our throttling of suspected abusive behavior; Due to your use of Service features that are outside of associated Support Windows; or. No SLA is provided for the Free tier of Azure Active Directory B2C. “Maximum Available Minutes” is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. Microsoft yesterday announced that it will offer 99.99% uptime for Azure AD user authentication. "Azure AD B2C is a huge innovation enabler…our development teams don't need to worry about authentication when creating applications. "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. “Downtime” is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. In order for 21Vianet to consider a Claim, Customer must submit the Claim to Customer Support within two months of the end of the billing month in which the Incident that is the subject of the Claim occurs. Azure AD is a huge service with more than 400 million Monthly Active Users (MAU). In cases where Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or Service tier, as applicable. "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. Review the Azure AD B2C documentation. Azure Active Directory B2C documentation. Regards, Sumanth BM The Azure portal provides access to the audit log events in your Azure AD B2C tenant. This Service Level Agreement for Azure (this “SLA”) is made by 21Vianet in connection with, and is a part of, the agreement under which Customer has purchased Azure Services from 21Vianet (the “Agreement”). On April 1, 2021, we will update our public service level agreement (SLA) to promise 99.99% uptime for Azure AD user authentication, an improvement over our previous 99.9% SLA. 2. Active 2 years, 2 months ago. Refer here for more information; Azure AD B2C: Authentication protocols. By using Azure AD B2C, you will automatically get a highly available and globally redundant service with a 99.9%uptime SLA. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. For Services purchased as part of a suite, the Service Credit will be based on the pro-rata portion of the cost of the Service, as determined by 21Vianet in its reasonable discretion. So you just need to create your app and Azure AD will take care of the identity management. On April 1, 2021, we will update our public service level agreement (SLA) to promise 99.99% uptime for Azure AD user authentication, an improvement over our previous 99.9% SLA. 2. The amount and method of calculation of Service Credits is described below in connection with each Service. We will not modify the terms of your SLA during the initial term of your subscription; however, if you renew your subscription, the version of this SLA that is current at the time of renewal will apply throughout your renewal term. The service is considered available for a directory in the following scenarios: This Service Level Agreement for Microsoft Online Services (this “SLA”) is a part of your Microsoft volume licensing agreement (the “Agreement”). Service Level Agreement (SLA): Azure Active Directory … Azure AD B2C, being one of the services, has an SLA coming with it. Major versions are supported for twelve months after the release of the next major version. In the SLA page of Azure, it states that the Azure AD B2C is available at least 99.9% of the time.. A list of activity events logged over the last seven days is displayed. Active Users. Introduction Service availability is a very important factor. If a subscription is renewed, the version of this SLA that is current at the time the renewal term commences will apply throughout the renewal term. “Deployment Minutes” is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. Attributable to acts by persons gaining unauthorized access to 21Vianet’s Service by means of Customer’s passwords or equipment or otherwise resulting from Customer’s failure to follow appropriate security practices. 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If you purchased a Service from a reseller, you will receive a service credit directly from your reseller and the reseller will receive a Service Credit directly from us. Billing and account management support is provided at no cost. We guarantee at least 99.9% availability of the Azure Active Directory B2C service. 1. Starting June 30 th, 2020, we will no longer add any new features to ADAL and Azure AD Graph.We will continue to provide technical support and security updates but will no longer provide feature updates. "Success Code" means an indication that an operation has succeeded, such as an HTTP status code in the 2xx range. We will evaluate all information reasonably available to us and make a good faith determination of whether a Service Credit is owed. Automatically rebuilt from Published SLA daily. "Maximum Available Minutes" is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. 4. Azure AD provides 99.9% monthly availability for Basic and Premium edition and available through Azure Support, and cost you $35.27/month. "Maximum Available Minutes" is the sum of all Deployment Minutes across all Azure AD B2C directories in a given Microsoft Azure subscription during a billing month. "Success Code" means an indication that an operation has succeeded, such as an HTTP status code in the 2xx range. These terms will be fixed for term of your Agreement. In the event that more than one Service Level for a particular Service is not met because of the same Incident, Customer must choose only one Service Level under which a Claim may be made based on the Incident. 99.9%. If you purchased more than one Service (not as a suite), then you may submit claims pursuant to the process described above as if each Service were covered by an individual SLA. Sign in Azure AD B2C users with our libraries. On April 1, 2021, we will update our public service level agreement (SLA) to promise 99.99% uptime for Azure AD user authentication, an improvement over our previous 99.9% SLA. "Downtime" is defined for each Service in the Services Specific Terms below. Technical support for Azure Active Directory Free and Premium is available through Azure Support, starting at ₹1,916.792/month. AVG: 99.925% MED: 99.9%. You may not unilaterally offset your Applicable Monthly Service Fees for any performance or availability issues. The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. "Preview" refers to a preview, beta, or other pre-release version of a service or software offered to obtain customer feedback. For example, if you purchased both Exchange Online and SharePoint Online (not as part of a suite), and during the term of the subscription an Incident caused Downtime for both Services, then you could be eligible for two separate Service Credits (one for each Service), by submitting two claims under this SLA. Azure Active Directory B2C (Azure AD B2C) is an identity management service that enables custom control of how your customers sign up, sign in, and manage their profiles when using your iOS, Android, .NET, single-page (SPA), and other applications. The number is given, it can be included in estimating overall solution availability, the case should be fairly simple. Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Agreement and this SLA. Access Visual Studio, Azure credits, Azure DevOps, and many other resources for creating, deploying, and managing applications. Azure Active Directory B2C is a reliable, globally distributed service with an SLA of 99.9%. Flow: We will strive to attain at least 99.5% availability for the Kubernetes API server. "Service Level" means standards 21Vianet chooses to adhere to and by which it measures the level of service it provides for each Service as specifically set forth below. The Service Credits awarded in any billing month for a particular Service or Service Resource will not, under any circumstance, exceed your monthly service fees for that Service or Service Resource, as applicable, in the billing month. Therefore, we w… You can review the most current version of this SLA at any time by visiting https://www.azure.cn/support/legal/sla/. The SLA will be effective from 7/1/2019. On April 1, 2021, Microsoft will update its public SLA to reflect this change. Service availability is a very important factor. Microsoft Identity Web. "Customer Support" means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. SLA. The SLA details Additional Definitions. Courtesy: Microsoft. We will use commercially reasonable efforts to process claims during the subsequent month and within forty-five (45) days of receipt. "Service Level" means the performance metric(s) set forth in this SLA that Microsoft agrees to meet in the delivery of the Services. It is expected apps can upgrade. "Deployment Minutes" is the total number of minutes for which an Azure AD B2C directory has been deployed during a billing month. By using Azure AD-B2C you can provide your customers: Easy sign ups. It's also less work for our staff to not have to manage multiple authentication systems." A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. Azure AD B2C (Business to Consumer) is “Identity Management as a Service” for an organisation’s external customers. 0 Likes Emanuel van der Aalst in Protecting Microsoft 365 from on-premises attacks on 12-20-2020 "Incident" means (i) any single event, or (ii) any set of events, that result in Downtime. You must be in compliance with the Agreement in order to be eligible for a Service Credit. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD service. "Management Portal" means the web interface, provided by Microsoft, through which customers may manage the Service. Under Activities in the left menu, select Audit logs. Azure SLA Board. "Error Code" means an indication that an operation has failed, such as an HTTP status code in the 5xx range. Azure Active Directory B2C. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. Does this mean that, if I have a cloud application which uses AD B2C, its availability cannot get better than 99.9%? Additional resources. Azure Active Directory B2C gives us a feature-rich, modern solution for providing seamless identity experiences in the cloud.” If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. The number is given, it can be included in estimating overall solution availability, the case should be fairly simple. We will provide at least 90 days’ notice for adverse material changes to this SLA. If we determine that a Service Credit is owed to you, we will apply the Service Credit to your Applicable Monthly Service Fees. We guarantee at least 99.9% availability of the Azure Active Directory B2C service. 3. If you purchased Services as part of a suite or other single offer, the Applicable Monthly Service Fees and Service Credit for each Service will be pro-rated. For these Services, any Service Credit that you may be eligible for will be credited in the form of service time (i.e., days) as opposed to service fees, and any references to “Applicable Monthly Service Fees” is deleted and replaced by “Applicable Monthly Period.”. "Service Resource" means an individual resource available for use within a Service. The Service Credits awarded in any billing month for a particular Service or Service Resource will not, under any circumstance, exceed Customer’s monthly service fees that Service or Service Resource, as applicable, in the billing month. Scenario: I’m creating a Software as a Service (SaaS). "Service Resource" means an individual resource available for use within a Service. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD … Reporting. I’m having multiple customers & I want to manage their identity.. For some of my customers the users won’t have corporate identity ; I would like to offer them to login using their social identity (e.g. “Monthly Uptime Percentage” is calculated as Maximum Available Minutes less Downtime divided by Maximum Available Minutes in a billing month for the Microsoft Azure subscription. I’m a firm believer that no one should build their own identity solution. "Downtime" is the total accumulated minutes across all Azure AD B2C directories deployed by Customer in a given Microsoft Azure subscription during which the Azure AD B2C service is unavailable. Azure Active directory B2C is a cloud based consumer identity and access management solution for consumer facing applications that can be integrated with any platform and device. 1. 3." For a claim related to Microsoft Azure, we must receive the claim within two months of the end of the billing month in which the Incident that is the subject of the claim occurred. Azure Active Directory B2C. Hello again in the Azure AD B2C series! "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. Microsoft will share its roadmap for the next generation of resilience investments for Azure AD and Azure AD B2C in early 2021. "Service Credit" is the percentage of the Applicable Monthly Service Fees credited to you following Microsoft’s claim approval. Data Centers. Microsoft Identity Web is a library which contains a set of reusable classes used in conjunction with ASP.NET Core for integrating with the Microsoft identity platform (formerly Azure AD v2.0 endpoint) and AAD B2C.. Self-service and password management. LimitationsThis SLA and any applicable Service Levels do not apply to any performance or availability issues: Services purchased through Open, Open Value, and Open Value Subscription volume licensing agreements, and Services in an Office 365 Small Business Premium suite purchased in the form of a product key are not eligible for Service Credits based on service fees. Will the new SLA (99.99%) offered to both Azure AD and Azure AD B2C? I understand that why because it is free. Azure AD B2C: No SLA. "Service” or “Services" refers to a Azure service provided to Customer pursuant to the Agreement for which an SLA is provided below. A minute is considered unavailable if either all attempts to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests, or all attempts by developers to create, read, write and delete entries in a directory, fails to return tokens or valid Error Codes, or do not return responses within two minutes. ORDERING KEY: ⭡ LEVEL ⭱ PUBLISHED. "Error Code" means an indication that an operation has failed, such as an HTTP status code in the 5xx range. client to be able to focus on the application with confidence knowing Azure AD B2C handles the security. Minor versions older than N-1 are not supported.Minor versions are bugfixes or features with non-breaking (additive) API changes. 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How do I improve the app's availability given that AD B2C availability number is 99.9%? Get Azure innovation everywhere—bring the agility and innovation of cloud computing to your on-premises workloads. But For claims related to all other Services, we must receive the claim by the end of the calendar month following the month in which the Incident occurred. But what if we have small user base but we want SLA? 6. Overview of Azure services by categories and models. READ DOCS. Unless as otherwise provided in a specific SLA, only one Service Credit is permitted per Service for an Applicable Monthly Period. "Monthly Uptime Percentage" is calculated as Maximum Available Minutes less Downtime divided by Maximum Available Minutes in a billing month for the Microsoft Azure subscription. In cases where Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or Service tier, as applicable. For your applications used by your customers, you can create tenant with Azure B2C and customers can login using their social or corporate email accounts. On their web page, there is no SLA for accounts less than 50000 or authentication under 50000. 200 M+. Microsoft will share its next-generation versatile funding roadmap for Azure AD and Azure AD B2C in early 2021. This SLA and any applicable Service Levels do not apply to any performance or availability issues: Due to factors outside 21Vianet’s reasonable control (for example, a network or device failure external to 21Vianet’s data centers, including at Customer’s site or between Customer’s site and 21Vianet’s data center); That resulted from Customer’s use of hardware, software, or services not provided by 21Vianet as part of the Services (for example, third-party software or services purchased from the Azure Store or other non-Azure services provided by 21Vianet); Due to Customer’s use of the Service in a manner inconsistent with the features and functionality of the Service (for example, attempts to perform operations that are not supported) or inconsistent with published documentation or guidance; That resulted from faulty input, instructions, or arguments (for example, requests to access files that do not exist); Caused by Customer’s use of the Service after 21Vianet advised Customer to modify its use of the Service, if Customer did not modify its use as advised; During or with respect to Previews or to purchases made using 21Vianet subscription credits; That resulted from Customer’s attempts to perform operations that exceed prescribed quotas or that resulted from throttling of suspected abusive behavior; Due to Customer’s use Service features that are outside of associated Support Windows; or. "21Vianet" means the 21Vianet entity that appears on Customer’s Agreement. This change is the result of a significant and ongoing program of investment in continually raising the bar for resilience of the Azure AD … "Virtual Network Gateway" refers to a gateway that facilitates cross-premises connectivity between a Virtual Network and a customer on-premises network. In the event that more than one Service Level for a particular Service is not met because of the same Incident, you must choose only one Service Level under which to make a claim based on the Incident. Capitalized terms used but not defined in this SLA will have the meaning assigned to them in the Agreement. Azure AD is a big service with over 400 million month-to-month energetic customers (MAU). Virtual Network Gateway '' refers to a Gateway that facilitates cross-premises connectivity between a Virtual and! Has an SLA coming with it support, and limitations my AD tenant for Applicable... 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